Seasoned and dedicated Sales Professional with significant selling experience in Personal & Commercial products. Proven Sales Performer, able to consistently meet and exceed sales goals.
Overview
16
16
years of professional experience
Work History
Sales Representative
Aurum
10.2022 - 08.2023
Managed customer accounts to secure customer satisfaction and repeat business.
Trained and mentored new sales representatives.
Retained excellent client satisfaction ratings through outstanding service delivery.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Sales Associate
GM Enterprises
11.2017 - 08.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Answered customer questions about sizing, accessories, and merchandise care.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Office Assistant
Gian Sagar Medical College & Hospital
06.2007 - 01.2010
Completed clerical tasks such as filing, copying, and distributing mail.
Interacted with customers by phone, email, or in-person to provide information.
Maintained and updated office records, both digital and physical.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Managed daily data entry and kept clerical information accurate and up-to-date.
Collaborated with various departments to complete assigned tasks.
Ordered office supplies and kept office stocked with needed resources to operate smoothly.
Prepared and edited documents to produce precise, accurate and professional communication.
Delivered clerical support by handling range of routine and special requirements.
Created purchase orders and tracked invoices to avoid missed or delayed shipments.
Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
Scheduled and coordinated travel arrangements for office staff members.
Organized events and meetings to maximize capacity and keep event venues running smoothly.
Input data into spreadsheets and databases.
Education
MBA - Human Resources Development
Sikkim Manipal University
Sikkim
10.2014
Bachelor of Arts - Humanities
Punjab University
Chandigarh
09.2008
Modern Office Practice - Business Organization & Accounts
Govt. Polytechnic College For Women
Chandigarh
02.2007
Skills
Microsoft Windows
Educational Opportunities
Client Development and Retention
Technological Knowledge
Customer Relations
Engaging with Diverse Customers
Register Opening and Closing
New Business Opportunities
Sales Expertise
Maintaining Customer Database
B2B Sales
Negotiation Tactics
Timeline
Sales Representative
Aurum
10.2022 - 08.2023
Sales Associate
GM Enterprises
11.2017 - 08.2021
Office Assistant
Gian Sagar Medical College & Hospital
06.2007 - 01.2010
MBA - Human Resources Development
Sikkim Manipal University
Bachelor of Arts - Humanities
Punjab University
Modern Office Practice - Business Organization & Accounts