Sukhpreet Kaur Sidhu
Melbourne
Summary
Proven in enhancing customer satisfaction and exceeding sales targets at Victoria Secret, I am a dedicated professional with expertise in customer service and product knowledge. Demonstrating reliability and a knack for creating engaging displays, I effectively build long-term customer loyalty and manage inventory, ensuring optimal stock levels. My patience and composure stand out in dynamic environments, contributing significantly to team success.
Overview
2025
2025
years of professional experience
Work History
Customer Service Cashier
7/11 Convenience Store
Sales Assistant
Victoria Secret
08.2024 - Current
- Helped restock shelves and ensure products were readily available for customers.
- Processed sales transactions and handled cash register with accuracy.
- Maintained clean and organized store displays to enhance shopping experience.
- Participated in product promotions and special events to attract customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Increased store foot traffic with innovative window display designs.
Receptionist
Thomas Town Hospital
03.2021 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained confidentiality of information regarding clients and company.
Education
Diploma Of Nursing - Nursing
Victoria University
Melbourne, VIC02.2023
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Product knowledge
Timeline
Sales Assistant
Victoria Secret
08.2024 - Current
Receptionist
Thomas Town Hospital
03.2021 - 04.2022
Customer Service Cashier
7/11 Convenience Store
Diploma Of Nursing - Nursing
Victoria University
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