Sukhveer Lotay
Corio,VIC
Summary
Skilled Rideshare Driver and Automotive Technician with a proven track record at Uber and Essendon Mazda. Excelled in customer service and vehicle maintenance, enhancing passenger satisfaction and vehicle performance. Demonstrated exceptional schedule management and punctuality, ensuring timely and efficient service. Achieved significant improvements in customer care and vehicle reliability through meticulous attention to detail and strong communication skills.
Overview
8
8
years of professional experience
Work History
Rideshare Driver
Uber
Melbourne, VIC
09.2020 - 08.2024
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
Automotive Technician
Essendon Mazda
Essendon Fields
03.2017 - 06.2019
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Changed, rotated, and balanced tires on different types of vehicles.
- Replaced damaged, missing, or defective parts with new and refurbished components.
Automotive Technician
Heidelberg Mitsubishi
Heidelberg, VIC
03.2016 - 03.2017
Education
Certificate IV - Automotive Technology
Acuman Institution
Richmond, VIC05.2013
Certificate III - Automotive Technology
Ashmark Institution
Melbourne, VIC03.2010
Skills
- Schedule management
- Excellent navigation
- Customer service
- Passenger transportation
- Vehicle maintenance
- Punctuality
Timeline
Rideshare Driver
Uber
09.2020 - 08.2024
Automotive Technician
Essendon Mazda
03.2017 - 06.2019
Automotive Technician
Heidelberg Mitsubishi
03.2016 - 03.2017
Certificate IV - Automotive Technology
Acuman Institution
Certificate III - Automotive Technology
Ashmark Institution