Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sukhvir Kaur

Melbourne,VIC

Summary

Proactive Personal Care Assistant with skill for building client rapport through tact and compassionate communication. Committed to addressing client needs and building foundation of habits to increase comfort and independence.

Overview

10
10
years of professional experience

Work History

Supervisor in Training

Crown Melbourne
Melbourne, VIC
10.2021 - 07.2022
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.

PCA

SCRUBS NURSING
Melbourne, VIC
05.2021 - 09.2021
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
  • Cleaned, sanitized and moved hospital equipment.
  • Provided physical support to patients through diverse types of mobility assistance.
  • Warmly greeted patients and visitors and made each feel welcome.

Cleaner Supervisor

Mecwacare Simon Price Centre
Mont Albert, VIC
12.2015 - 04.2021
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Completed schedules, shift reports and other business documentation.
  • Maintained controls over expenses and inventory for optimal budget tracking.
  • Kept building entryway glass clean and polished for professional presentation.
  • Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
  • Coordinated daily workflow through task prioritization and concise scheduling.

Cleaner

St Vincent De Paul Nursing Home
Box Hill, VIC
01.2013 - 12.2015
  • Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
  • Handled equipment, chemicals and materials properly and with caution.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.

Personal Care Worker

Opal Meadowglen
Epping, VIC
03.2012 - 06.2012
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Documented residents' mental status, sleep and eating patterns in medical record books.
  • Entertained, conversed and read aloud to keep patients mentally alert.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.

Education

MANUAL HANDLING

ALERT FORCE
Sydney, NSW
07.2021

First Aid

New Age Security
Reservoir, VIC
04.2021

Cert 4 in Commercial Cookery

South Pacific
Melbourne, VIC
06.2014

Cert 3 in Aged Care

VICSEG NEW FUTURES
Coburg
08.2013

Cert in PSA

VICSEG NEW FUTURES
Coburg, VIC
08.2013

Diploma And Advacned Diploma of Marketing

Aitt
Melbourne CBD
09.2012

Diploma of Business

Nova Institute
Melbourne, VIC
08.2010

Skills

  • Helps patients in their daily living activities
  • Maintain therapeutic relationship to the patient and their family
  • Provide psychological support to the patient and their faily
  • Administered medication under supervision
  • Conduct mental health assessment of the patient
  • Writing notes in every shift

Timeline

Supervisor in Training

Crown Melbourne
10.2021 - 07.2022

PCA

SCRUBS NURSING
05.2021 - 09.2021

Cleaner Supervisor

Mecwacare Simon Price Centre
12.2015 - 04.2021

Cleaner

St Vincent De Paul Nursing Home
01.2013 - 12.2015

Personal Care Worker

Opal Meadowglen
03.2012 - 06.2012

MANUAL HANDLING

ALERT FORCE

First Aid

New Age Security

Cert 4 in Commercial Cookery

South Pacific

Cert 3 in Aged Care

VICSEG NEW FUTURES

Cert in PSA

VICSEG NEW FUTURES

Diploma And Advacned Diploma of Marketing

Aitt

Diploma of Business

Nova Institute

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Sukhvir Kaur