Sukhyun Han Choi
Summary
Dedicated and motivated professional with a proven track record of delivering exceptional customer service and administrative support across diverse sectors. Extensive experience in real estate assistance, hospitality, and customer engagement demonstrates a strong can-do attitude coupled with meticulous attention to detail. Currently transitioning into the broking industry, equipped with a solid foundation in communication, organisation, and customer-focused problem-solving. Committed to leveraging skills to drive success and enhance client satisfaction in a dynamic environment.
Overview
13
13
years of professional experience
Work History
Property/Sales Manager’s Assistant
Trusted Property
06.2024 - Current
- Coordinated client communication via phone and email, ensuring timely responses and professional service.
- Maintained and updated online listings, property databases, and CRM systems with accurate information.
- Prepared documentation and submitted timely reports to manager
Hospitality Dept Administrative Assistant
Calvary Hospital
12.2022 - 08.2024
- Supported administrative tasks by managing spreadsheets and databases.
- Organised documentation and ensured efficient reporting processes.
- Managed multi-line phone systems and email communications
Kitchen Supervisor
National Museum/Broadbean Catering
03.2021 - 12.2023
- Supervised food preparation and service, meeting budget targets for staff and costs.
- Trained and mentored apprentices, cooks, and kitchen staff.
Chef
Rye Café
07.2018 - 03.2021
- Provided professional customer service and fulfilled dietary requirements.
- Managed food preparation, portion control, and inventory ordering.
Online Team Member
Coles
07.2015 - 06.2018
- Assisted customers with inquiries and managed stock levels efficiently.
- Provided excellent service using mobile-based applications.
IT and Logistics Support
Army
05.2012 - 02.2014
- Provided IT troubleshooting and logistical support.
- Assisted in help desk operations and stock maintenance.
Education
Certificate IV - Finance and Mortgage Broking
Entry Education
04-2025
Diploma - Hospitality Management
Canberra Institute of Technology
01.2018
Certificate IV - Programming
Canberra Institute of Technology
01.2018
High School Certificate - undefined
Kwanak High School
01.2010
Skills
- Experienced in Microsoft Office, CRM, Salesforce database management
- Strong interpersonal and communication skills with the ability to build rapport with diverse clients
- Highly adaptable to customer-specific requirements and dynamic work environments
- Organised and detail-oriented, ensuring accurate documentation and reporting
- Adept at managing multi-line phone systems and emails for seamless communication
- Focused on delivering exceptional customer satisfaction and resolving inquiries professionally
Languages
English
Full Professional
Korean
Native or Bilingual
Timeline
Property/Sales Manager’s Assistant
Trusted Property
06.2024 - Current
Hospitality Dept Administrative Assistant
Calvary Hospital
12.2022 - 08.2024
Kitchen Supervisor
National Museum/Broadbean Catering
03.2021 - 12.2023
Chef
Rye Café
07.2018 - 03.2021
Online Team Member
Coles
07.2015 - 06.2018
IT and Logistics Support
Army
05.2012 - 02.2014
Certificate IV - Programming
Canberra Institute of Technology
High School Certificate - undefined
Kwanak High School
Certificate IV - Finance and Mortgage Broking
Entry Education
Diploma - Hospitality Management
Canberra Institute of Technology
Similar Profiles
Angelica GutierrezAngelica Gutierrez
Customer Service Lead at DRF Trusted Property SolutionsCustomer Service Lead at DRF Trusted Property Solutions
Yazmin MoraYazmin Mora
Lvn at Trusted Healthcare ServicesLvn at Trusted Healthcare Services
ARNELLE J. CASTROARNELLE J. CASTRO
Family Nurse Practitioner at Trusted MedicalFamily Nurse Practitioner at Trusted Medical
Preston PunPreston Pun
Property Manager’s Assistant at Jonem Inc.Property Manager’s Assistant at Jonem Inc.
Carlos HelenaCarlos Helena
Dispatcher and Facilities Administrative Assistant (Hotel Maintenance Manager’s Admin) at Royal Caribbean GroupDispatcher and Facilities Administrative Assistant (Hotel Maintenance Manager’s Admin) at Royal Caribbean Group