Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Sukita Sawamichai

Merewether,NSW

Summary

Seeking a role that leverages off my strengths while providing challenges and opportunities to develop and grow.

Confident, passionate, and highly motivated individual with strong organisational skills with a proven ability to exceed expectations and establish rapport with clients, customers, and team members.

Skilled in multitasking with the ability to work independently whilst also able to collaborate with others. Highly accurate with exceptional attention to detail.

Quick learner with the ability to adapt to new systems and databases. Reliable, resilient, and driven to seek challenges and achieve goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Trade Specialist

Bunnings Warehouse
Bennetts Green
01.2023 - Current
  • Deliver exceptional customer service to a diverse clientele.
  • Develop strong relationships with commercial customers, suppliers, and internal collaborators, resulting in increased account acquisition and sales.
  • Aid in enhancing the trade knowledge of colleagues by providing extensive support and guidance.
  • Manage internal administrative tasks that involve accurate quoting to secure sales, order processing, delivery coordination, as well as managing inquiries and correspondence from trade customers in a timely manner.
  • Demonstrate excellent phone etiquette in customer communication while utilising strong computer skills to execute daily tasks.
  • Proficient in internal systems such as Oracle, CCRM, and COS internal systems.
  • Effectively resolve unforeseen challenges in a timely manner, enhancing customer satisfaction.

Trade Desk Team Member

Bunnings Warehouse
Maitland
08.2019 - 01.2023
  • Delivered exceptional customer service to both commercial and consumer clients.
  • Offered customer support and addressed inquiries.
  • Efficiently processed customer collections and deliveries on time and in full.
  • Managed and optimised stock inventory.
  • Ensured smooth day-to-day operations.
  • Collaborated with Trade Specialist and other team members, providing support when required.

Sales Assistant/ Relief Store Manager

Colette Hayman
Charlestown
10.2016 - 09.2019
  • Maintained a strong focus on meeting sales goals and continuously analyzing store financials.
  • Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
  • Managed inventory levels and make key decisions, stock control.
  • Ensured stock was properly merchandised to reflect current promotions.
  • Facilitated the growth of team members by providing training in sales, service, and financial management.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Ensured compliance with company policies and procedures at all times.
  • Processed orders accurately and efficiently using a POS system.

Education

High School Diploma -

Swansea High School
Swansea
10-2015

Skills

  • Relationship Building
  • Time Management Abilities
  • Excellent Communication
  • Computer Skills
  • Multitasking
  • Attention to Detail
  • Troubleshooting Abilities

Certification

  • First aid certificate
  • Fire warden certificate
  • Forklift license
  • Drivers license

References

References available upon request.

Timeline

Trade Specialist

Bunnings Warehouse
01.2023 - Current

Trade Desk Team Member

Bunnings Warehouse
08.2019 - 01.2023

Sales Assistant/ Relief Store Manager

Colette Hayman
10.2016 - 09.2019

High School Diploma -

Swansea High School

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Sukita Sawamichai