Summary
Overview
Work History
Education
Skills
Volunteering
Reference
Timeline
Generic

Sukulu Bolawaqatabu

Footscray,VIC

Summary

Accomplished, resourceful and dependable retail sales professional dedicated to ensuring a team-wide commitment to providing exceptional customer service in every situation. Have experience in a different number of settings including luxury retail, fashion retail and more currently in a pharmacy setting.


Areas of expertise include sales, customer relations and inventory management. Have also had a short stint in managing a small stand alone outlet store, which has assisted in additional skills and experience in management that include rostering, stock management, budgeting, along with boosting and maintaining team morale.

Overview

14
14
years of professional experience

Work History

Pharmacy Assistant

My Chemist
02.2023 - Current

Sales Consultant

MYER
11.2022 - 04.2023

Part Time Sales Consultant

Longchamp
06.2022 - 08.2022
  • Provided sales and customer service assistance to walk-in traffic
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Evaluated customer purchase requirements and recommended best-fit company offerings.

Country Road Group, David Jones, Trenery Outlet, Witchery Outlet
05.2010 - 06.2022
  • Worked in a number of roles as well as across a number of locations whilst with the company
  • Began in stockroom as a casual assistant with the role primarily involving the handling of stock
  • This included receiving in stock, unpacking and replenishing according to the sales floor needs, as well as organising and storing away any excess stock
  • This role also included the fulfillment of online orders, which involved the attainment of items required and then processing the orders through our online system
  • Also worked in full-time roles as a sales consultant in one of our outlet stores, as well as an assistant manager in an outlet store and a short stint as a store manager in a pop-up outlet store
  • These roles involved taking on more administrative tasks in addition to the regular tasks that entailed being a sales consultant
  • This included counting tills at the end of the business day, organizing appropriate paperwork/reports with the banking
etc
  • And liaising with various departments in the company to attend to general operational administrative needs
  • In the management roles, added responsibilities included assigning tasks on a daily basis to work colleagues, giving direction in regards to the merchandising of the store, making executive decisions when dealing with customers and making sure store procedures aligned with company policies
  • Further responsibilities also included rostering, salary budget management and inter-store stock management.

Sales Assistant

Le Pearl – Woodgrove Shopping Centre
01.2010 - 01.2012

Education

Bachelor of Health Sciences - Health Promotion and Psychology

Deakin University
2019

Skills

  • Computer skills and knowledge
  • Executive Team Leadership
  • Active team player with strong verbal and written communication skills
  • Professional and proficient customer service skills with ability to produce efficient and valuable results
  • POS System Operation
  • Receiving Incoming Supplies
  • Order Documentation
  • Processing Payments

Volunteering

North Melbourne Language and Learning, April 2018 – Dec 2018


Classroom Support

This role involved assisting mature aged students from immigrant backgrounds in English classes offered at Level 1 and Level 2. This role primarily involved providing assistance and support during classes to the teacher as well as the students. Assistance was provided through performing administrative tasks such as photocopying class worksheets; supporting students with in-class activities and work; marking worksheets; as well as supervising and providing assistance to students in the computer lab.

Reference

1. Minh Nguyen, Former Retail Store Manager, My Chemist (Elizabeth St)

    M: 0434 414 847


2. Sophie Gartner, Former Store Manager, Witchery Southwharf (Country Road Group)

    M: 0450 664 990

Timeline

Pharmacy Assistant

My Chemist
02.2023 - Current

Sales Consultant

MYER
11.2022 - 04.2023

Part Time Sales Consultant

Longchamp
06.2022 - 08.2022

Country Road Group, David Jones, Trenery Outlet, Witchery Outlet
05.2010 - 06.2022

Sales Assistant

Le Pearl – Woodgrove Shopping Centre
01.2010 - 01.2012

Bachelor of Health Sciences - Health Promotion and Psychology

Deakin University
Sukulu Bolawaqatabu