Bringing expertise in trauma-informed practice and mental health support, with a focus on strengths-based and holistic care approaches. Skilled in crisis response, community engagement, and building trust-based relationships with clients. Committed to promoting positive change and providing comprehensive support to individuals with diverse needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Mental Health Wellbeing Worker
Life Without Barriers
03.2024 - Current
Supporting clients to identify and work towards their recovery goals, build hope and optimism to motivate change and improve quality of life.
Using recovery-orientated, strengths-based practice and trauma informed approach ensuring that the client's experience is positive and meaningful
Working with clients using an holistic model of care incorporating elements of DBT, CBT, behavioural activation, mindfulness, art therapy, counselling and more ensuring the client receives consistent care at the highest level.
Collaborated with other healthcare professionals to ensure comprehensive care for all clients served.
Created individual treatment plans tailored to the needs of each client, based on assessments of mental health status and personal goals.
Maintained accurate records of services provided and progress made by each client using electronic medical record systems.
Organized social events for members of the peer support group, fostering a sense of community among participants.
Developed trust-based relationships with clients by respecting their autonomy and confidentiality.
Provided emotional support to individuals in crisis situations, demonstrating active listening and empathetic understanding.
Shared personal experiences of recovery to build sense of hope in clients.
Promoted change in clients with motivational therapy to redirect negative views.
Referred patients to community resources for housing or treatment or to assist in recovery from mental or physical illness.
Disability Support Assistant Team Leader
Annecto Inc.
06.2022 - 03.2024
Provided individualized assistance to clients with disabilities, including physical, mental and emotional needs.
Built positive relationships with clients and families.
Provided daily direct support and direct care to clients with disabilities or disadvantages.
Assisted clients in developing independent living skills such as personal hygiene, budgeting, meal preparation and job-seeking.
Maintained accurate records of client progress using appropriate documentation methods.
Transported clients to facilitate access to employment, health care, and community life.
Planned and coordinated leisure activities for program participants to promote greater community independence, skills, and social interaction.
Referred patient, client and family to community resources to assist in recovery from mental and physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement, and education.
Disability Support Worker
Annecto Inc.
05.2020 - 06.2022
Supporting NDIS participants with complex needs, including mental health conditions, intellectual disability and behavioural concerns.
Applying trauma‑informed care, active support and person‑centred practice across daily living and community participation.
Coordinating and mentoring staff, managing shifts and supporting service delivery across multiple houses.
Implementing risk‑minimisation strategies and responding to incidents, escalations and crisis behaviours.
Collaborating with families, behaviour practitioners, allied health and case managers to deliver holistic support.
Maintaining detailed, accurate case notes, behaviour data and incident documentation.
Youth Support Worker
Phoenixss Youth and Disability Services
09.2017 - 05.2020
Supporting young people experiencing mental health distress, trauma, behavioural challenges and social instability.
Providing emotional support, mentoring and safety planning for youth at risk.
Implementing trauma‑informed, strengths‑based support to help young people build coping skills, daily routines and stability.
Assisting with crisis responses, de‑escalation and incident prevention in residential and community settings.
Working closely with multidisciplinary teams, families, DHS, schools and allied health professionals.
Accurately documenting observations, behaviours, risks and progress in case notes.
Education
Diploma - Community Services
Melbourne School
Melbourne
11-2020
Certificate IV - Disability
Melbourne School
Melbourne, VIC
08-2017
Skills
Effective collaboration and interaction
Communication
Teamwork and collaboration
Adaptability and flexibility
Multicultural competence
Trauma-informed & Evidenced Based Practice
Mental Health Support & Psychosocial Interventions