Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Logistics Coordinator
GXO Logistics ( Contractor For Google Australia)
03.2022 - Current
Coordination of all inbound/outbound deliveries, regular liaison with vendors, couriers/carriers, transportation and inventory planning teams
Receiving/shipping parts logically and physically, ensuring our Inventory management system is up to date and accurate at all times
Receipt of all Inventory & non-Inventory items on procurement system and resolve Invoice discrepancies
Execute stock re-balancing through transfers between locations locally and globally, to ensure stock utilization and availability maximization of parts on each location
Responsible for Inventory management, regular cycle counts and customer-oriented storage space optimization
Ad hoc analysis and projects based on business needs
Reverse Logistics - RMA processing
Desktop Support Technician
ExtraTech Pvt. Ltd
01.2020 - 09.2020
Authored detailed documentation on service call resolutions, providing valuable data on both personnel performance and effective remediation techniques
Enhanced helpdesk ticketing system, resulting in reduction in support call turnaround time
Identified negative hardware performance trends and common issues afflicting systems, reporting findings for remediation
Removed malware, ransomware and other threats from laptops and desktop systems
Explained technical information in clear terms to non-technical individuals to promote better understanding
Managed end-user accounts and permissions, overseeing correct provisioning of access rights in accordance with security best practices and policies.
Electrical and Instrumentation Engineer
SNC-LAVALIN
09.2017 - 01.2019
Analysis of Electrical Drawing and modelling of electrical circuits
Construct work-packs and ensure all the work-packs contains right content to allow the successful executions of works onsite ITRs
Continuously improve the quality and accessibility of the work-pack latest drawing information
Build up Notice of energisation pack (Electrical and Instrumentation) for the technician to commence energisation work accordingly
Analyse power solutions and maintenance of the data centre
Use of various software for drawing on daily basis such as Tostr, Citadon CW, Microsoft packages
Liaise with construction/Commissioning co-ordinator, Procurement to ensure that each work-pack is accurate and reflects the requirements.
Education
Graduate Certificate in Cyber Security - Information Technology
Melbourne Institute of Technology
Sydney
11.2021
Master of Electrical And Electronic Engineering - Electrical, Electronics And Communications Engineering
Charles Darwin University
Darwin, NT
06.2017
Bachelor of Electronics And Communication Eng - Computer Networking And Telecommunications
Pokhara University
Kathmandu,Nepal
07.2014
Skills
End-User Account Management
New System Deployment
Data Transfer Best Practices
Ticketing System Oversight
Software diagnosis
Technical issues analysis
Onboarding Package Design
TCP/IP
MS Office
Team management
Certification
Cisco Certified Network Associate (CCNA) 200-301 Microsoft Certified Solutions Associate (MCSA) and (Azure AZ-104) NDG Linux Unhatched course, CISCO
Timeline
Logistics Coordinator
GXO Logistics ( Contractor For Google Australia)
03.2022 - Current
Desktop Support Technician
ExtraTech Pvt. Ltd
01.2020 - 09.2020
Electrical and Instrumentation Engineer
SNC-LAVALIN
09.2017 - 01.2019
Graduate Certificate in Cyber Security - Information Technology
Melbourne Institute of Technology
Master of Electrical And Electronic Engineering - Electrical, Electronics And Communications Engineering
Charles Darwin University
Bachelor of Electronics And Communication Eng - Computer Networking And Telecommunications