Sulfath Mullappally

Strengthen and enhance participants' ability to coordinate GNA services, manage and direct supports, and provide assistance in resolving problems or issues that arise, in accordance with their responsibilities under service agreements, including when changing or ending a service agreement.

Provide guidance and support to staff coordinators and service coordinators , relations managers, HRM to ensure the effective delivery of services.
Liaise with various stakeholders including GNA services, programs, partners, funding bodies, and government departments.
Create and design a service plan for those with complex and specialist needs including where collaboration with, and accountability to multiple services is required.
Liaising and consulting with other services, Contribute to program evaluation, reporting, and compliance with audit requirements. Provide advisory support to other departments on community engagement strategies.
Assist in organizing events and promotional activities related to the Health and Welfare Services of GNA Services
Maintain accurate data records and submit reports as necessary.
Promote the GNA services providers and potential participants and service users.
Maintain data collection systems as required by funding authorities and submit data and information reports as required.
Working with Department Child Protection, families, and children to enhance GNA health and welfare services for their capability and smooth transition to social-economic environment for school-leavers with mental and Physical challenges.
Working with the Department of Justice for Social Inclusion and transition from Jail/Custody to the community.
Provide reports on specific goals, outcomes, and success indicators within the agreed reporting frequency.
Effective networking internally and externally to assist cooperate team to achieve their desired plan outcomes.
Drive results through proactive planning and execution.
Lead and manage portfolios of projects and cross-functional teams.
Oversee program delivery, including budget management and evaluation.

• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
• Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
• Led change management initiatives to drive organizational transformation without compromising employee morale or service standards and allocations.
• Cultivated partnerships with external stakeholders to maximize service opportunities and extend network reach within the community health and welfare sector.
• Successfully managed budgets and allocated resources to maximize services and increase the beneficiary volume.
• Developed detailed plans based on Nayanar Trust broad guidance and direction.
• Controlled resources and assets for trust activities to comply with industry standards and government audit regulations.
• Planned, created, tested and deployed system life cycle methodologies to provide high quality welfare and health service to meet and exceed service users expectations.
• Managing administrative operations such as budget planning, report preparation, and expenditures on supplies, equipment, and services.
• Developing, implementing, and monitoring procedures, policies, and standards for administration and practice.
• Liaising with other local government, state government , central, NGOs, welfare and community service providers, boards, and funding bodies to discuss cooperation and coordination service.
• Monitoring and evaluating resources allocated to welfare, recreation, housing, employment, training, and other service providers to make cutting edge strategies to improve Nayanar Trust Centre Operations
• Liaising with government bodies on measures to improve welfare and community services and facilities and submitting reports for better funding.
• Representing the Nayanar Trust in negotiations, and at conventions, seminars, public hearings, and forums and speak for the service users.