Sulianti Liauw
Mascot,NSW
Summary
Dynamic Store Manager at Gelato Messina Rosebery with a proven track record in optimizing inventory management and enhancing customer relations. Skilled in multitasking and problem-solving, I effectively trained staff and improved operational efficiency, ensuring high service quality while adhering to budget constraints. Passionate about delivering exceptional customer service in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Store Manager
Gelato Messina Rosebery
04.2020 - 05.2025
- Implemented inventory management practices to ensure stock availability and organization.
- Engaged with customers to address inquiries and resolve issues promptly.
- Assisted in training new staff on operational procedures and customer service standards.
- Approved regular payroll submissions for employees.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Cafe All Rounder
Boutic Cafe
08.2017 - 09.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Accounting
SBTA
Haymarket, NSWSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Friendly and positive
Timeline
Store Manager
Gelato Messina Rosebery
04.2020 - 05.2025
Cafe All Rounder
Boutic Cafe
08.2017 - 09.2019
Accounting
SBTA
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