Sulman Malik
Liverpool,NSW
Summary
Above average skills in the location and restocking of supplies. Has shown excellent problem solving skills and have used these skills to aid customer enquiries. Has average communication skills and able to follow orders effectively with little confusion. Able to ask for assistance although, may be hesitant. Able to resolve customer requests and complaints effectively while being able to refer customers to the appropriate assistance if unable to help them. Has shown repeatedly to be able to engage with customers in a positive attitude. Has shown to be able to follow orders consistently thus making myself reliable.
Overview
1
1
year of professional experience
Work History
Volunteer
Casanova Cafe
05.2023 - 06.2023
- Assisted in kitchen to support staff and meet customer demand.
- Assisted in cleaning and maintaining areas of the establishment.
- Assisted in retrieval of supplies daily for food preparation.
- Helped close workplace daily for next day.
- Helped retrieve documents required for the establishment from associated businesses.
- Participated in the cleaning and sanitation of equipment and service ware daily averaging about 50 dishes per hour.
Volunteer
The Coffee Club
03.2023 - 03.2023
- Assisted in the maintaining of service ware and dishes.
- Assisted in the restocking of single-use items such as sugar about once per day.
- Maintained the cleanliness of the store, e.g. cleaned about 8 tables per hour, mopped floor daily.
- Helped in the sanitation of cutlery 5-6 times daily.
- Assisted in the delivery of food items to customers for daily averaging 16 per hour.
- Assisted in the handling of customer complaints and referral of complaints to manager when unable to resolve the complaint.
- Assisted in the restocking of supplies and glassware.
Volunteer
Woolworths Supermarket
08.2022 - 08.2022
- Restocked an average of 54 items onto store shelves per hour, via use of organizational and identification skills, resulting in neater and plentiful shelves.
- Helped locate merchandise for an average of 2 customers per day. Identified and disposed of an average of 13 empty boxes on store shelves.
- Maintained the cleanliness of the store by cleaning up spills that occurred.
- Maintained the appearance of shelves by reorganizing an average of 3 shelves per day.
- Built customer relations with an average of 3 customers per work day, by identifying their needs and helping them accordingly.
Education
High School Diploma -
Liverpool Boys High School
Liverpool, NSW09-2024
Skills
- Can resolve customer requests and complaints effectively while being able to refer customers to the appropriate assistance if unable to help them
- Shown repeatedly to be able to engage with customers in a positive attitude
- Has excellent skills in the location and restocking of supplies
- Shown excellent problem solving skills and have used these skills to aid customer enquiries
- Above average communication skills and able to follow orders effectively with little confusion
- Able to ask for assistance without hesitance
Languages
Urdu
Limited Working
Timeline
Volunteer
Casanova Cafe
05.2023 - 06.2023
Volunteer
The Coffee Club
03.2023 - 03.2023
Volunteer
Woolworths Supermarket
08.2022 - 08.2022
High School Diploma -
Liverpool Boys High School
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