Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sultan Arghanidwall

Sydney

Summary

Creative and customer-focused professional with experience in social media content creation, customer engagement, and retail leadership. Skilled in managing social media strategies, creating engaging video content, and identifying trends to boost brand awareness. Strong background in beauty, fashion, and lifestyle industries, with proven ability to combine storytelling, customer service, and data insights to deliver impactful results.

Overview

6
6
years of professional experience

Work History

Customer Service Supervisor – Pappa Flock

Tanda
05.2025 - Current
  • Supervised daily operations, ensuring high-quality customer experience.
  • Created engaging social media posts and video content to promote new products and store events.
  • Led staff in merchandise display design, aligning visuals with lifestyle and beauty trends.
  • Used audience insights and customer feedback to improve content strategies and service delivery.

Personal Shopper – Woolworths

Wollworths
02.2025 - Current
  • Delivered personalized shopping experiences, recommending products based on trending lifestyle and beauty insights.
  • Supported brand promotion by sharing product recommendations and creating short-form content for customer engagement.
  • Built strong customer relationships through tailored services and social media-informed trend knowledge.

Assistant Manager – Calvin Klein

Calvin Klein
01.2020 - 09.2024
  • Oversaw daily store operations, including staff supervision and inventory management.
  • Coordinated visual merchandising and fashion campaigns, aligning with global lifestyle trends.
  • Assisted in developing in-store marketing strategies and supported brand visibility through content ideas for online campaigns.
  • Trained and coached team members on brand storytelling and customer engagement.

Education

Engineering -

TAFE NSW
NSW
02-2025

Skills

  • Social Media Content Creation (Instagram, TikTok, Facebook)
  • Video Shooting & Editing (CapCut, Canva, iMovie)
  • Creative Storytelling & Branding
  • Data Analysis & Audience Insights
  • Trend Identification in Beauty & Lifestyle
  • Customer Engagement & Team Leadership
  • Merchandise Display & Visual Creativity

Languages

English
Native or Bilingual
Hindi
Full Professional
Arabic
Native or Bilingual
farsi
Native or Bilingual
pashto
Native or Bilingual

Timeline

Customer Service Supervisor – Pappa Flock

Tanda
05.2025 - Current

Personal Shopper – Woolworths

Wollworths
02.2025 - Current

Assistant Manager – Calvin Klein

Calvin Klein
01.2020 - 09.2024

Engineering -

TAFE NSW

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Sultan Arghanidwall