Sultan Dhaliwal
Canterbury,Australia
Summary
Mastering financial precision and operational excellence through strategic insights and precise execution, ready to contribute analytical rigor and dedication to elevate organizational strategies at the Sydney Opera House.
Overview
12
12
years of professional experience
Work History
Payroll Accounting Officer
HealthShare NSW - Department of Health NSW
St Leonards, NSW
10.2023 - Current
- Calculated wages, salaries, annual leave, and long-service leave entitlements based on employee award and contract conditions, ensuring compliance and accuracy
- Administered employee benefits including salary sacrifice and packaging, managing complex payroll queries and issues
- Utilized ServiceNow (SNOW), Staff Link, and health department websites to interpret and apply award conditions, streamlining payroll processes
- Collaborated effectively via MS Teams and MS Outlook to ensure seamless communication across HR, finance, and departmental teams
- Led team culture initiatives, organizing team-building activities to enhance morale and collaboration
- Championed projects aimed at improving recognition culture and employee engagement.
Accounts Payable/Operations Officer
City Fine Foods Services
Sydney, NSW
08.2018 - 09.2021
- Managed full-cycle accounts payable processes, processing invoices and payments accurately and promptly
- Liaised with suppliers and internal stakeholders to resolve payment discrepancies and ensure smooth operations
- Verified and reconciled expense reports and invoices, maintaining meticulous financial records
- Conducted regular audits to identify discrepancies and streamline financial reporting processes
- Implemented process improvements that enhanced efficiency and accuracy within the accounts payable function.
Correctional Officer
Department of Justice
CBD courts, NSW
06.2017 - 07.2018
- Ensured safety and security in court settings, supervising inmates and maintaining order
- Communicated effectively with colleagues, court officers, and stakeholders to uphold operational standards
- Managed data entry tasks and maintained accurate electronic case files and records.
Member Service Coordinator
Fit n Fast Gym
Burwood, NSW
07.2015 - 06.2017
- Provided exceptional customer service and sales support in a high-volume gym environment
- Managed member inquiries and concerns, ensuring high levels of satisfaction and retention
- Conducted membership sales and promotions, achieving personal and team sales targets consistently
- Utilized CRM systems to track member interactions and preferences, optimizing service delivery.
Retail Sales Consultant
Dodo Connect
Merrylands, NSW
07.2012 - 06.2015
- Demonstrated product knowledge and persuasive skills to effectively sell telecommunications products and services
- Managed customer relationships and handled inquiries and complaints, achieving high customer satisfaction ratings
- Executed sales strategies to meet and exceed sales targets, consistently ranking as a top performer in the region
- Maintained accurate records and reports using CRM systems and Microsoft Excel.
Education
Master of Professional Accounting (Extended) -
University of Technology, Sydney, Australia
01.2015
Bachelor of Commerce -
Sri Aurobindo College of Commerce and Management, Panjab University, Ludhiana, India
01.2012
Skills
- Microsoft Word
- Advanced Microsoft Excel
- PowerPoint
- MS Team
- Data Processing
- Problem Solving skills
- Data Modelling in Microsoft Excel
- Visual Basic And creating Macros (Beginner)
- Selling
- Persuasion
- Negotiation
- Customer Relationship Management
- Payroll Administration
- Data Reconciliation
- Analytical Skills
- Microsoft applications
- General ledger maintenance
- Statement Reconciliation
- Customer Service
Accomplishments
- Scored 88/90 in Pearson Test of English (PTE)
- Passionate about hiking, gym, reading, traveling, playing guitar, and learning languages.
Volunteer Experience
- Old Age Home Assistant, ESTIA – Catholic Healthcare, Merrylands, NSW, 2018, Provided companionship and assistance to nursing home residents, enhancing their quality of life., Assisted with technological needs and facilitated social interactions, promoting well-being.
- English Language Assistant, UTS HELPS, Sydney, NSW, 02/01/15, 09/01/15, Supported international students with speaking and academic writing skills, fostering their language proficiency and academic success.
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Professional
Spanish
Elementary
Affiliations
- Exercise and training, hiking, cooking, playing guitar, exploring food joints and cafes
Timeline
Payroll Accounting Officer
HealthShare NSW - Department of Health NSW
10.2023 - Current
Accounts Payable/Operations Officer
City Fine Foods Services
08.2018 - 09.2021
Correctional Officer
Department of Justice
06.2017 - 07.2018
Member Service Coordinator
Fit n Fast Gym
07.2015 - 06.2017
Retail Sales Consultant
Dodo Connect
07.2012 - 06.2015
Master of Professional Accounting (Extended) -
University of Technology, Sydney, Australia
Bachelor of Commerce -
Sri Aurobindo College of Commerce and Management, Panjab University, Ludhiana, India
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