Sultan Zahoor
Seven Hills
Summary
Dynamic Security Officer with extensive experience at Priority Security Services, excelling in team leadership and security management. Proven track record in training personnel and conducting safety audits, enhancing operational efficiency and risk mitigation. Skilled in CCTV monitoring and conflict resolution, ensuring a secure environment and high customer satisfaction.
Overview
2
2
years of professional experience
Work History
Security Supervisor
Priority Security Services
09.2024 - Current
- Supervised daily security operations to ensure compliance with company policies and procedures.
- Trained and mentored junior security staff on best practices and emergency response protocols.
- Conducted regular safety audits to identify potential risks and implement preventative measures.
- Coordinated incident reporting and investigation processes, ensuring thorough documentation and follow-up.
- Implemented training programs focused on conflict resolution and customer service for security personnel.
- Conducted regular patrols of facility to detect and deter security threats.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
Store Manager
HealthShare NSW
04.2024 - 09.2024
- Supervised daily store operations, ensuring efficient workflow and optimal customer experience.
- Trained and mentored team members on customer service standards and product knowledge.
- Implemented inventory management practices, reducing stock discrepancies and enhancing availability.
- Assisted in developing promotional displays to boost sales and enhance product visibility.
- Monitored employee performance, providing feedback to improve productivity and engagement.
- Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels.
Security Officer
Southern Cross Security
10.2023 - 03.2024
- Monitored premises to deter unauthorized access and ensure safety protocols were followed.
- Conducted regular patrols of assigned areas, identifying and reporting security concerns.
- Assisted in managing access control systems to regulate entry for personnel and visitors.
- Responded promptly to incidents, providing first aid or emergency assistance as needed.
- Collaborated with law enforcement during investigations, ensuring accurate information flow.
- Trained new staff on safety procedures and emergency response protocols effectively.
Education
Bachelor of Science - Science
The University of Lahore
Pakistan06-2015
Skills
- Team leadership
- CCTV monitoring
- Staff management
- Security personnel training
- Safety and security procedures
- Security management
- Patrol operations
Timeline
Security Supervisor
Priority Security Services
09.2024 - Current
Store Manager
HealthShare NSW
04.2024 - 09.2024
Security Officer
Southern Cross Security
10.2023 - 03.2024
Bachelor of Science - Science
The University of Lahore