Compassionate and clinically trained healthcare professional with hands-on experience in general practice, outpatient care, and hospital-based settings. Skilled in patient support, specimen handling, medical administration, and infection control. Relocated from New Zealand to Australia and seeking assistant or support roles in healthcare. Known for being reliable, adaptable, and calm under pressure, with a strong commitment to delivering respectful, safe, and high-quality care in team environments.
• Organized administrative processes, improving office efficiency and
patient flow.
• Coordinated medical appointments, ensuring streamlined patient care.
• Facilitated communication between healthcare professionals to
optimize service delivery.
• Monitored and maintained office inventory to prevent shortages.
• Provided secretarial support, including managing patient records and
assisting with medical billing.
• Enhanced patient experience by maintaining a clean, comfortable
waiting area.
• Streamlined scheduling systems, reducing patient wait times and
increasing clinic efficiency
• Assisted medical team members with patient exams and clinical procedures.
• Recorded and updated patient medical histories, vital statistics, and test results in electronic records.
• Educated patients using mobile technology about their medical conditions and treatment options.
• Supported physicians during exams, ensuring smooth operations and patient comfort.
• Assisted in administering medication under supervision.
• Performed basic clinical tasks, including vital sign checks and blood glucose testing.
• Streamlined patient check-ins, significantly reducing waiting time and enhancing the patient experience.
• Managed appointment scheduling, ensuring timely patient flow and minimal disruption.
• Coordinated follow-ups and appointment reminders for improved patient outcomes.
• Assisted doctors with administrative tasks, such as paperwork and patient documentation.
• Managed front-desk operations and handled patient inquiries in a professional manner.
• Processed medical information to ensure up-to-date patient records.
• Conducted patient assessments, including vital sign checks and physical examinations.
• Educated patients on musculoskeletal health, including preventive measures and treatment options.
• Supervised junior medical staff, providing guidance and training.
• Participated in orthopedic surgeries and assisted with diagnostic procedures such as X-rays and MRIs.
• Managed emergency room cases, delivering care in high-pressure situations.
• Counseled patients regarding the risks and benefits of various treatment options.
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