Suma Majumder
Dubbo
Summary
Highly efficient Crew Team Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
14
14
years of professional experience
Work History
Crew Team Member
LVANT MECCA PTY LTD (McDonalds Dubbo East)
Dubbo, NSW
04.2023 - Current
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Operated register to process payments and collect cash payment for order totals.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Used proper techniques to prepare food and ingredients.
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
- Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
- Assisted other team members to achieve goals.
- Cleaned and maintained all areas of restaurant to promote clean image.
Cleaner
GJK Facility Services
Dubbo, NSW
06.2020 - 09.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Organized and used industrial cleaning products following strict safety procedures.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Performed regular maintenance and repairs on various cleaning tools and equipment.
Cleaner
Commercial Property Cleaning Pty Ltd
Dubbo, NSW
07.2019 - 06.2020
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Senior Executive Operations
Aamra Company
06.2012 - 10.2016
- More than four years of rich experience in handling the entire procurement cycle and contributed towards the growth of the organization.
Executive
IT Bangla ltd
01.2010 - 01.2012
- Two years experience as a course coordinator and test administrator of PEARSON VUE and PROMETRIC.
Education
Master in Computer Science & Engineering (Under PMSCS Program) -
Jahangirnagar University
05.2015
Skills
- Customer Engagement
- Cash Handling
- Food handling
- Cooking
- Cleaning and sanitation
- Food handling safety
- Beverage Preparation
- Dishwashing
- Order Management
- Initiative-taking
- Kitchen Equipment Maintenance
- Drive-Thru Operations
Timeline
Crew Team Member
LVANT MECCA PTY LTD (McDonalds Dubbo East)
04.2023 - Current
Cleaner
GJK Facility Services
06.2020 - 09.2022
Cleaner
Commercial Property Cleaning Pty Ltd
07.2019 - 06.2020
Senior Executive Operations
Aamra Company
06.2012 - 10.2016
Executive
IT Bangla ltd
01.2010 - 01.2012
Master in Computer Science & Engineering (Under PMSCS Program) -
Jahangirnagar University