Working on customer service in Australia completed studying and work placement as a Certificate 3 Ageing caring elder and disable people with proper documentations.
Overview
1
1
Certification
Work History
To establish rapport with families, staffs and volunteers and facilitates communication between
To protect the rights of residents and ensures care provided maintains resident’s dignity and privacy
To respect the confidentiality of resident’s as well as other team members
To have an understanding and commitment to continuous quality improvement
To attend the personal needs of resident including all activities of daily leaving, social emotional support in accordance with the care plan and at the direction of the supervisor
To support resident’s choice/decision making
To report and document any change in resident’s health and well-being
To maintain the workplace equipment and environment
To work cooperatively as a team member and supports the team members
To follow correct manual handling procedures
Note: Full NSW Driving license
Additional hobbies: Travelling, Fitness exercise, Watching television
References: Available on request
Education
Certificate 3 - Individual Support (Ageing, Disability, Home and Community)
ELITE College
09.2024
Cert 4 - Commercial Cookery
SWISS Institute
07.2022
Diploma - Post Secondary Course(Business)
Nippon Omotenashi Professional Training college
11.2016
Skills
Analysis
Strategy development
Delivery
Organizational targets
Communication
Cultural awareness
Rapport management
Relationship management
Learning
Commitment to excellence
Self-starter
Initiative
Minimal supervision
Organization
Dedication
Professionalism
Team player
Building relationships
Work ethic
Task completion
Professionalexperience
To establish rapport with families, staffs and volunteers and facilitates communication between.
To protect the rights of residents and ensures care provided maintains resident’s dignity and privacy.
To respect the confidentiality of resident’s as well as other team members.
To have an understanding and commitment to continuous quality improvement.
To attend the personal needs of resident including all activities of daily living, social emotional support in accordance with the care plan and at the direction of the supervisor.
To support resident’s choice/decision making.
To report and document any change in resident’s health and well-being.
To maintain the workplace equipment and environment.
To work cooperatively as a team member and supports the team members.
To follow correct manual handling procedures.
Hobbies
Travelling
Fitness exercise
Watching television
References
Available on request
Keyareasofability
Analysis, strategy development and delivery from identified needs.
Traditional care and commitment to organizational targets.
Communication nucleus with depth of cultural awareness.
Rapport and relationship management with lasting focus.
Enthusiastic, knowledge-hungry learner and committed to excellence in my work.
Highly motivated self-starter who takes initiative with minimal supervision.
Conscientious go-getter who is highly organized, dedicated, and committed to professionalism.
Resourceful team player who excels at building relationships with customers and colleagues.
Productive employee with solid work ethic who exerts optimal effort in successfully completing tasks.
Personal Information
Driving License: Full NSW Driving license
Training
Manual Handling
First-aid
All the recent vaccinations
Certification
Full driving lisence
Covid vaccination
Food safety
Timeline
Certificate 3 - Individual Support (Ageing, Disability, Home and Community)