Suman Gautam
Melbourne,VIC
Summary
Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought.
Overview
8
8
years of professional experience
Work History
Courier Contractor
NZ Post & Kiwibank
05.2016 - 06.2022
- Assisted customers with package tracking inquiries, providing accurate information on delivery status.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
- Improved overall workflow by collaborating with warehouse staff to ensure efficient loading processes for daily dispatches.
Sales Assistant
Harvey Norman Computers
06.2014 - 04.2016
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed innovative ways to showcase products effectively in-store displays, increasing visibility for less-popular items.
- Answer customer questions to share information about products, availability, and pricing.
- Boosted store revenue through upselling and cross-selling techniques.
- Stocked merchandise, clearly labelling items, and arranging, Pricing.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
No Degree - Diploma In Computing
NZSE
AUCKLAND11.2009
Skills
- GPS Navigation
- Vehicle Maintenance
- Punctuality
- Package handling
- Route Planning
- Excellent driving skills
- Working Independently
- Handheld scanning devices
Timeline
Courier Contractor
NZ Post & Kiwibank
05.2016 - 06.2022
Sales Assistant
Harvey Norman Computers
06.2014 - 04.2016
No Degree - Diploma In Computing
NZSE
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