Summary
Overview
Work History
Education
Skills
Timeline
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Suman Gautam

Melbourne,VIC

Summary

Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought.

Overview

8
8
years of professional experience

Work History

Courier Contractor

NZ Post & Kiwibank
05.2016 - 06.2022
  • Assisted customers with package tracking inquiries, providing accurate information on delivery status.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
  • Improved overall workflow by collaborating with warehouse staff to ensure efficient loading processes for daily dispatches.

Sales Assistant

Harvey Norman Computers
06.2014 - 04.2016
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed innovative ways to showcase products effectively in-store displays, increasing visibility for less-popular items.
  • Answer customer questions to share information about products, availability, and pricing.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Stocked merchandise, clearly labelling items, and arranging, Pricing.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

No Degree - Diploma In Computing

NZSE
AUCKLAND
11.2009

Skills

  • GPS Navigation
  • Vehicle Maintenance
  • Punctuality
  • Package handling
  • Route Planning
  • Excellent driving skills
  • Working Independently
  • Handheld scanning devices

Timeline

Courier Contractor

NZ Post & Kiwibank
05.2016 - 06.2022

Sales Assistant

Harvey Norman Computers
06.2014 - 04.2016

No Degree - Diploma In Computing

NZSE

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Suman Gautam