Suman K C
Craigieburn,VIC
Summary
Dynamic and results-driven professional with extensive experience at Ashford Hospital and Aged Care homes in SA, excelling in team supervision and customer service. Proven track record in enhancing operational efficiency and fostering employee development. Adept in inventory management and problem resolution, committed to maintaining high standards of workplace safety and client care.
Overview
8
8
years of professional experience
Work History
Personal Care Assistant
Rembrandt Living
06.2017 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Has extensive experience working in Memory Support Unit.
Personal Care Assistant
Southern Cross Care
06.2017 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Has extensive experience working in Memory Support Unit.
Catering Department Supervisor
Ashford Hospital (ACHA)
12.2020 - Current
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Managed team of 55 employees, delegated tasks and held each employee accountable for completing assignments.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Worked with Department Manager to meet KPI and rostering using UKG Dimensions.
- Adhere Food Safety Program and maintaining the proper paperwork and portfolio for audits.
Education
Certificate III in Aged Care/Individual Support - Assistance in Nursing
Queendford College
03-2017
Certification - Food Safety
Australian Institute of Food Safety
Bachelor of Science - Software Engineering
Flinders University
12-2016
Skills
- Customer service
- Problem resolution
- Workplace safety
- Problem-solving
- Inventory management
- Leadership
Timeline
Catering Department Supervisor
Ashford Hospital (ACHA)
12.2020 - Current
Personal Care Assistant
Rembrandt Living
06.2017 - Current
Personal Care Assistant
Southern Cross Care
06.2017 - Current
Certification - Food Safety
Australian Institute of Food Safety
Bachelor of Science - Software Engineering
Flinders University
Certificate III in Aged Care/Individual Support - Assistance in Nursing
Queendford College
Similar Profiles
Rosy Shahi KhanRosy Shahi Khan
Personal Support Worker at Rembrandt LivingPersonal Support Worker at Rembrandt Living
Angel BucalaAngel Bucala
Sales Associate at Hotel RembrandtSales Associate at Hotel Rembrandt
Leonard HabetLeonard Habet
Waiter at The Rembrandt HotelWaiter at The Rembrandt Hotel