Hi, I’m
SUMAN PANDEY
Granville,NSW
Summary
High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.
Overview
2
years of professional experience
Work History
Nicks Seafood
Bartender
09.2022 - Current
Job overview
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Operated efficiently in high-volume setting to prepare and serve on time
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Grumpy Bakery
Barista
05.2022 - 10.2022
Job overview
- Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Leans Cafe And Restro
Waitress
01.2021 - 11.2021
Job overview
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Stayed up-to-date on menu changes to help customers make food choices.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Western Sydney UniversitySydney, NSW
Bachelors Of Nursing from Medical
03.2023
Uniglobe CollegeKamaladi, Kathmandu ,Nepal
Associate of Science
04.2019
Skills
- Excellent customer service
- Calm and Professional Under Pressure
- Multitasking and Prioritization
- Responsible Alcohol Service
- Safe Serving Knowledge
- Classic Cocktails
- Bar Operations Management
Languages
English
Full Professional
Timeline
Bartender
Nicks Seafood
09.2022 - Current
Barista
Grumpy Bakery
05.2022 - 10.2022
Waitress
Leans Cafe And Restro
01.2021 - 11.2021
Western Sydney University
Bachelors Of Nursing from Medical
Uniglobe College
Associate of Science
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