SUMAN TIMILSINA
McKellar,ACT
Summary
Accomplished professional with over six years of diverse experience in venue management and recruitment consultancy, coupled with a solid educational background in Information Technology. Adept at overseeing operations, ensuring client satisfaction, and optimizing organizational processes in dynamic environments. Possess a Master's degree in IT, enhancing proficiency in technology integration and innovation. Proven track record of leadership, problem-solving, and delivering results. Seeking opportunities to leverage expertise in both management and technology domains for continued professional growth and organizational success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Employment Consultant
Sureway Employment & Training
06.2022 - Current
- Build and maintain relationships with client organizations
- Understand client staffing needs and hiring preferences
- Act as primary point of contact for client inquiries and updates
- Source potential candidates through various methods
- Screen resumes and conduct initial candidate interviews
- Assess candidate skills and qualifications for specific roles
- Provide guidance to candidates on resume writing and interview preparation
- Collaborate with hiring managers to define job requirements
- Maintain accurate records of candidate interactions and recruitment activities
- Develop and implement recruitment strategies to attract top talent
- Stay updated on industry trends and best practices in recruitment
- Ensure compliance with legal and regulatory requirements
- Track key performance indicators (KPIs) for recruitment effectiveness.
- Managed caseloads of up to 120 monthly clients in search of gainful employment.
Customer Service Supervisor
Meat and Wine co.
04.2021 - 11.2022
- Suggestively sell beverages and menu items
- Responsible for having strong food knowledge base very detailed understanding and memorization of current menu items which include all alcoholic and non-alcoholic drinks, food, and specials..
- Attends daily pre-shift meeting to learn any important daily information any other scheduled staff meetings.
- Complete all assigned pre-shift side duties in timely manner.
- Stocking, polishing silver, glass, and dishware, setting, bussing, and clearing tables, trash and recycling removal, expediting food, serving food and drinks, waiting tables.
- Must have explicit knowledge of menus and be able to make recommendations answer questions regarding dish preparations.
- Duties include but are not limited to stocking, polishing silver, glass, and dishware.
- Keeps chefs and managers informed of any issues that might affect quality or timing of service.
Employment DES Consultant
MAX Employment
08.2021 - 06.2022
- Maintaining personnel records and associated human resource information systems.
- Working with people with disability and overcome their barriers to achieve employment.
- Source employment opportunities for you job seekers.
- Helping job seekers identify their skills, abilities, and secure employment.
- Delivering ongoing outstanding customer service to job seekers and employers
- Increasing job seekers’ capacity for employment through training and other support services
- Creating and implementing joint job plan with job seeker to support clear pathway to employment
- Building relationships with local employers and community organizations.
Administrator Assistant
Success Education and Visa Services
03.2020 - 08.2021
- Performed routine clerical tasks by scanning, filing, and copying documents.
- Arranged conference rooms and facilities to prepare for meetings.
- Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
- Performed routine analysis and calculations to process data for internal reports.
- Edited documents to improve accuracy of language, flow, and readability.
- Monitored office calendars to plan meetings, activities, and travel to maximize productivity.
- Interacted with vendors to purchase and set up equipment and services.
- Handled high volume of phone calls, directing callers to appropriate personnel or providing information as needed.
Venue Manager
Criniti’s Wetherill
02.2017 - 03.2020
- Recruiting, training, and supervising staff.
- Ordering bar stock and making sure each section at bar along with coffee is well managed.
- Ensuring compliance with licensing, hygiene, health, and safety legislation/guidelines.
- Overseeing stock levels and ordering supplies.
- Handling customer enquiries and complaints and managing staff roasters.
- Taking reservations and greeting and advising customers.
- Keeping statistical and financial records of each day and balancing cash and overall sales report and depositing case Setting targets and dealing with KPI given by head office and hitting target.
- Hiring and firing of staff and giving them proper training by ensuring standard are maintained.
- Liaising with customers, employees, suppliers, licensing authorities and sales representatives.
- Making improvements to running of business and developing restaurant.
IT- Helpdesk
IT Kshetra Nepal
03.2014 - 04.2017
- Serving as first point of contact for IT support within organization.
- Installing, configuring, and maintaining software and hardware components of computer and network systems.
- Diagnosing and troubleshooting software and hardware issues.
- Repairing and replacing damaged computer and network components.
- Ensuring security of client and server computers by installing and upgrading antivirus and firewall software.
- Supporting people whenever encounter challenges with computers and network devices.
- Maintaining and updating technical documentation regularly.
- Testing new hardware and software before full-scale installation.
Education
Diploma of Human Resource Management -
Bella International School of Beauty And Wellness
Canberra, ACT05.2022
Masters of IT (Enterprise) -
Federation University
Sydney, NSW05.2019
Bachelor's - Computer Information System (BCIS)
Pokhara University
Kathmandu11.2016
Skills
- Marketing and high-level communication skills with leadership experience
- Work very well under pressure and meet KPI
- Trustworthy, reliable, and honest worker
- Strong work ethics and excellent customer service skills
- Ability to thrive in fast-paced environment
- Proficiency with company software and hardware
- Basic programming, troubleshooting, and coding
- Interview coaching Human resources processes
- Human Resources Support and Work Complaint Handling and
Certification
- WWVP Training
- Driving License License
- First Aid Certificate
- Police check
- Human Resource Certificate
- Workforce Certificate
- NDIS screening
- RSA
Languages
English
Full Professional
Hindi
Professional Working
Nepali
Native or Bilingual
References
- Shanjive Selvaraj, 0415812526, shan_j06@ymail.com, Max Employment, State Manager
- Robin Siow, 0412517304, robinknelleraus@gmail.com, Crinitis, Operation Manager
Timeline
Employment Consultant
Sureway Employment & Training
06.2022 - Current
Employment DES Consultant
MAX Employment
08.2021 - 06.2022
Customer Service Supervisor
Meat and Wine co.
04.2021 - 11.2022
Administrator Assistant
Success Education and Visa Services
03.2020 - 08.2021
Venue Manager
Criniti’s Wetherill
02.2017 - 03.2020
IT- Helpdesk
IT Kshetra Nepal
03.2014 - 04.2017
Diploma of Human Resource Management -
Bella International School of Beauty And Wellness
Masters of IT (Enterprise) -
Federation University
Bachelor's - Computer Information System (BCIS)
Pokhara University
- WWVP Training
- Driving License License
- First Aid Certificate
- Police check
- Human Resource Certificate
- Workforce Certificate
- NDIS screening
- RSA
Similar Profiles
Jade HopgoodJade Hopgood
Employment Consultant at Sureway Employment & TrainingEmployment Consultant at Sureway Employment & Training
Vicky AshmoreVicky Ashmore
DES Employment Consultant at Sureway Employment and TrainingDES Employment Consultant at Sureway Employment and Training
Mary NewellMary Newell
Customer Service Representative and Area Manager at Sureway Employment And TrainingCustomer Service Representative and Area Manager at Sureway Employment And Training