Sumaya Akter
Rockdale
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Customer Service
Shwapno Super Shop
2020.09 - 2023.05
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Cashier
Meena Bazar
2021.01 - 2022.11
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Information Technology - Business Information System
Federation University At IIBIT
Sydney, NSW08.2026
Skills
- Problem-Solving
- Teamwork and Collaboration
- Interpersonal Communication
- Multitasking
Timeline
Cashier
Meena Bazar
2021.01 - 2022.11
Customer Service
Shwapno Super Shop
2020.09 - 2023.05
Bachelor of Information Technology - Business Information System
Federation University At IIBIT
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