Sumaya Atwa
Summary
A strong background in FOH work extending to working independently and training new team members. Works great with team members and seeks out customer service moments. Versed in cleaning and restocking and cafe management.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Brazen Brownies & Dessert Bar
Melbourne, VIC
06.2022 - Current
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Worked independently, including opening and closing. Further aiding time management skills and adaptability.
- Accurately operated cash register to process customer payments.
- Performed serving, signing up loyalty members, cleaning and stocking to high standards and provided excellent customer satisfaction.
Front of House Employee
We Meat Again
05.2021 - 05.2022
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Collaborated with housekeeping and maintenance to address need of guests, increasing customer satisfaction.
Education
Santa Maria College
Northcote, VIC2023
Skills
- Strong work ethic
- Time management
- Problem-solving abilities
- Interpersonal skills
- Training and Mentoring
- Menu Memorization
Additional Information
References available upon request.
Timeline
Front of House Employee
Brazen Brownies & Dessert Bar
06.2022 - Current
Front of House Employee
We Meat Again
05.2021 - 05.2022
Santa Maria College
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