Sumbul Ahsan
Melbourne,Australia
Summary
Detail-oriented Administrative Support professional with over 10 years of experience managing calendars, scheduling meetings, and leveraging Google Workspace tools to enhance organizational efficiency. Known for exceptional communication, time management, and problem-solving skills, with a proven track record in supporting executives and teams in dynamic office environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Administrative Assistant
MacroActive
Auckland, New Zealand
02.2019 - 10.2023
- Efficiently manage complex calendars for senior executives, ensuring optimal use of time and resources
- Schedule and coordinate meetings, including preparing agendas, booking conference rooms, and arranging virtual meetings using Google Meet, MS Teams, Zoom and other media
- Organize and maintain confidential files and documents in Google Drive, ensuring easy access
- Prepare and edit correspondence, reports, and presentations
- Handle travel arrangements, including booking flights, accommodations, and ground transportation
- Act as the first point of contact for internal and external stakeholders, managing communications with professionalism.
Overseas Administrative Support
Parsons Holding Pvt Ltd
Karachi, Pakistan
01.2010 - 05.2017
- Supported export office operations, including answering phones, managing emails, and processing quotes
- Assisted in scheduling and coordinating meetings, conferences, and events
- Maintained and updated team calendars, ensuring all appointments and deadlines were met
- Utilized G Suite to streamline office workflows and improve collaboration
- Performed data entry and maintained accurate records in Google Sheets
- Assisted with onboarding new employees, including setting up Go Suite accounts and providing training.
Admin Trainee Officer
Meezan bank Pvt Ltd
Karachi, Pakistan
09.2008 - 12.2009
- Managed daily administrative operations, including handling correspondence, processing customer inquiries, and maintaining office supplies
- Coordinated schedules and appointments for bank executives, optimizing their time and enhancing productivity
- Prepared and maintained accurate records of financial transactions, client interactions, and internal reports
- Assisted in the preparation and review of loan documents, ensuring compliance with banking regulations and policies
- Handled confidential client information with discretion, adhering to data protection and privacy guidelines
- Organized and facilitated meetings, including drafting agendas, taking minutes, and following up on action items
- Utilized The Suite (now rebranded as Google Workspace) to streamline document management, scheduling, and communication within the bank
- Supported the onboarding process for new clients, including account setup and orientation on bank services
- Collaborated with various departments to ensure smooth and efficient bank operations
- Developed and implemented office procedures to enhance efficiency and improve workflow.
Education
Graduate Diploma in Business -
Auckland Institute of Studies
12.2021
Bachelor of Commerce -
University of Karachi
08.2008
Skills
- Calendar Management
- Scheduling meetings
- Google Workspace (Gmail, Calendar, Drive, Docs, Sheets, Meet)
- Office Administration
- Data Entry & Management
- Task Prioritization
- Travel Arrangements
- Minute Taking
- Report Writing
Affiliations
Member, International Association of Administrative Professionals (IAAP)
Certification
- Google Data Analytics Certificate (in progress)
- Diploma in Xero (2021)
- Diploma in MYOB (2021)
References
Available upon request
Timeline
Administrative Assistant
MacroActive
02.2019 - 10.2023
Overseas Administrative Support
Parsons Holding Pvt Ltd
01.2010 - 05.2017
Admin Trainee Officer
Meezan bank Pvt Ltd
09.2008 - 12.2009
Graduate Diploma in Business -
Auckland Institute of Studies
Bachelor of Commerce -
University of Karachi
- Google Data Analytics Certificate (in progress)
- Diploma in Xero (2021)
- Diploma in MYOB (2021)
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