Sumin HEO
Wahroonga,NSW
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Admin Support
Brighten Institute Australia
12.2023 - Current
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cultivated interpersonal skills by building positive relationships with others.
Employee
FLETCHER INTERNATIONAL EXPORTS PTY LTD
03.2023 - 07.2023
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
Assistant Manager of the Reception Team
Chinese Visa Center
03.2018 - 12.2022
- Delivered services to customer locations within specific timeframes.
- Strengthened communication skills through regular interactions with others.
- an ability to work collaboratively and effectively.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Applied effective time management techniques to meet tight deadlines.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Bachelor's - China's Economic And Industry
Hannam University
Daejeon,Korea02.2017
Skills
- Excellent Communication
- Good Telephone Etiquette
- Training and Development
- Multitasking Abilities
- Interpersonal Communication
- Problem-Solving
- Active Listening
- Dependable and Responsible
- Employee interaction
Languages
Korean
Native or Bilingual
English
Limited Working
Chinese (Mandarin)
Limited Working
Timeline
Admin Support
Brighten Institute Australia
12.2023 - Current
Employee
FLETCHER INTERNATIONAL EXPORTS PTY LTD
03.2023 - 07.2023
Assistant Manager of the Reception Team
Chinese Visa Center
03.2018 - 12.2022
Bachelor's - China's Economic And Industry
Hannam University
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