Sumina Khadka
Hurstville,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Highly efficient Job Title well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
2
2
years of professional experience
Work History
Team Member
Bhatbhateni Supermarket
04.2021 - 06.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Assisted with inventory counts and stocking of merchandise.
- Assisted customers in selecting merchandise best suited to needs.
- Gathered, organized and input information into digital database.
Retail Assistant
Big Mart
02.2020 - 11.2020
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Increased sales and customer satisfaction through personalized servicing.
- Used in-store system to locate inventory and place special orders for customers.
Education
Bachelor In Community Service - Family And Community Services
Sttots College Sydney
63 Oxford Street, Surry Hills NSW 2000Skills
- Workplace Safety
- Cleaning
- Customer Service
- Complaint Resolution
- Product Knowledge
- Parts Labeling
- Heavy Lifting
- Flexible Schedule
- Teamwork and Collaboration
- Equipment Maintenance
Timeline
Team Member
Bhatbhateni Supermarket
04.2021 - 06.2022
Retail Assistant
Big Mart
02.2020 - 11.2020
Bachelor In Community Service - Family And Community Services
Sttots College Sydney
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