Summary
Overview
Work History
Education
Skills
Timeline
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Sumit Badra

Pendle Hill,NSW

Summary

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Reliable and observant with strong sense of responsibility and upbeat attitude. Understanding of safety protocols and emergency response procedures, combined with skills in surveillance and risk assessment. Dedicated to ensuring safe and secure environment. Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.

Overview

3
3
years of professional experience

Work History

Security Officer

Reddawn Australia
08.2023 - Current
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Safeguarded event premises through diligent observation and rapid response to potential issues.
  • Liaised with law enforcement officers when necessary to address incidents requiring further intervention beyond standard crowd control protocols.
  • Controlled flow of patrons attending large outdoor events.
  • Deterred unauthorized access attempts by consistently checking credentials at designated entry points.
  • Supported event staff in maintaining order during peak hours, contributing to a well-organized environment.
  • Assisted event organizers in developing efficient crowd management strategies for large-scale gatherings.

Security Rover

Ozland Group Solution
05.2023 - 07.2024
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Established strong relationships with building occupants through clear communication and demonstrated commitment to their safety.
  • Ensured safety of personnel and visitors by managing access control systems and verifying credentials.
  • Enhanced security measures by conducting regular patrols and monitoring surveillance equipment.
  • Actively monitored alarm systems, responding quickly to triggered alerts and assessing situations for potential threats or hazards.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Wrote detailed reports of all security breaches and investigations.

Customer Service Representative

7-eleven
09.2021 - 01.2023
  • Responded to customer requests for products, services, and company information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Promptly responded to inquiries and requests from prospective customers.
  • Maintained up-to-date knowledge of product and service changes.

Education

Certificate IV - Automotive Mechanics

Oceania
Parramatta, NSW
04.2023

Skills

  • Report Writing
  • Incident Reporting
  • Security Guard License
  • General security
  • CCTV Surveillance
  • CCTV Monitoring
  • Superior customer service
  • Emergency Response
  • Access Control
  • Patrol operations
  • Relationship building and management
  • Access Control Management
  • Metal detector operation
  • Personnel screening

Timeline

Security Officer

Reddawn Australia
08.2023 - Current

Security Rover

Ozland Group Solution
05.2023 - 07.2024

Customer Service Representative

7-eleven
09.2021 - 01.2023

Certificate IV - Automotive Mechanics

Oceania

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Sumit Badra