SUMIT BISHNOI
Queanbeyan
Summary
A self starter with a ‘can do’ attitude. Hard working and dedicated with excellent communication skills and a strong desire to whatever it takes to follow my career aspirations as a administrator and official staff. Seeking a challenging new employment opportunity with a company who will utilise my knowledge, skills and qualifications to help me gain further experience and who encourages professional development, enabling me to excel in my chosen field.
Overview
3
3
years of professional experience
Work History
Technician
National Capital Motors
07.2023 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Minimized return service calls, ensuring thorough and accurate service on first visit.
- Optimized service delivery times, implementing efficient routing and scheduling strategies.
Technician
Phillip Mazda
01.2023 - 07.2023
- Log book servicing
- General servicing and repairing vehicles
- Diagnosing and repairing light vehicles
- Using scanning tools
- Cleaning and maintaining workshop tools
- Maintaining safe workplace environments
- Testing new vehicles to identify any faults in the mechanics
Technician
Queanbeyan Diesel Service
03.2022 - 12.2022
- Writing up and completing all necessary paperwork and reports
- Providing customers with accurate labor and time estimates
- Identifying mechanical faults in a vehicle's brakes, engine, gears or electrics etc.
- Servicing and repairing vehicles which have broken down
- Diagnosing and repairing light vehicles
- Engine and transmission jobs and many other repairs
- Maintaining safe workplace environments
- Adhered to safety protocols and policies to reduce workplace hazards.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
Education
Diploma of Automotive Technology - Diploma of Automotive Technology
Acumen Institute of Further Education
Richmond, VIC12-2021
Certificate IV - Automotive Mechanical Diagnosis
Acumen Institute of Further Education
Richmond, VIC04-2021
Certificate III - Light Vehicle Mechanical Technology
Acumen Institute of Further Education
Richmond, VIC11-2020
BBA - Business Administration
Chaudhary Devi Lal University
Sirsa, India05-2016
Skills
- Attention to detail
- Works Well Under Pressure
- Power Tools and Equipment
- Multitasking and organization
- Written/Verbal communication
- Installation and repair
- Maintenance and repairs
- Mechanical Knowledge
- Heavy lifting
- Workload management
Attributes
Proficient communication skills developed while serving large numbers of customers everyday. A good listener who also can consult with others and make decisions., Experienced in working within tight deadlines to meet the demand and fulfil the requirements while working with team at different venues., Reliable and trustworthy with a strong work ethic and values.
Hobbies and Interests
- Playing outdoor sports, creating network with people.
- Learning new food recipes, cooking, and serving
- Public speaking and participating in social works
Timeline
Technician
National Capital Motors
07.2023 - Current
Technician
Phillip Mazda
01.2023 - 07.2023
Technician
Queanbeyan Diesel Service
03.2022 - 12.2022
Diploma of Automotive Technology - Diploma of Automotive Technology
Acumen Institute of Further Education
Certificate IV - Automotive Mechanical Diagnosis
Acumen Institute of Further Education
Certificate III - Light Vehicle Mechanical Technology
Acumen Institute of Further Education
BBA - Business Administration
Chaudhary Devi Lal University
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