Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sumit Chaturvedi

St Albans,VIC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

EG Group / Console Operator

10.2017 - Current
  • Greeting customers entering the store to ascertain what each customer needed
  • Described product to customers and accurately explained details and care of merchandise
  • Investigating and resolving customer inquiries and complaints in a timely and empathetic manner
  • Maintaining cleaning and safety standards to avoid any hazard to customers and team members
  • Stock take and delivery processing as required for different sections
  • Operated a POS system to itemize and complete customer purchases.

Warehouse Store Person

Primary Connect
10.2021 - 10.2022
  • Picking orders accurately and in a timely manner
  • Assembling and packaging stock appropriately for dispatch
  • Operating industrial equipment in accordance to Occupational Health and Safety requirements
  • Housekeeping
  • Dispatch and receiving as required by operation and business needs.

IGA/ Customer service representative

06.2017 - 02.2018
  • Delivery acceptance, Invoice and stock handling, Delivery processing
  • Stock filling in Grocery, dairy, Fruit and veg and liquor
  • Receiving deliveries and organizing in freezer and stock room.

7 Eleven / Team member

05.2015 - 06.2017
  • Greeting customers and processing their product transaction
  • Maintained cleaning standards of the store including different machines
  • Organizing deliveries
  • Stock check
  • Opening and closing of the shifts
  • Maintained safety standards for petrol and other hazards.

Nandos / Team member

02.2013 - 01.2016
  • Greeting customers and entering their orders into system
  • Preparation of frozen meat products for kitchen use including cutting and slicing
  • Organizing deliveries
  • Stock check
  • Food preparation
  • Opening and closing of the shifts
  • Maintaining store cleaning for quarterly audits.

Mcdonalds / Team member

02.2013 - 10.2015
  • Greeting customers and using PoS system to generate orders
  • Organizing deliveries
  • Stock check
  • Food preparation
  • Maintaining store cleaning for quarterly audits.

Network Engineer

HCL Comnet
09.2009 - 12.2012
  • Improved network performance by identifying and resolving bottlenecks, optimizing configurations, and implementing best practices.
  • Designed and deployed scalable network infrastructure for increased efficiency and reliability.
  • Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
  • Enhanced security by implementing firewalls, VPNs, and access control systems.

Telesales Representative

Astron Communications
06.2008 - 09.2009
  • Increased sales by effectively identifying customer needs and presenting tailored solutions.
  • Enhanced customer satisfaction by providing prompt and accurate responses to inquiries.
  • Expanded client base through proactive prospecting and building strong relationships with potential customers.
  • Consistently exceeded sales targets by utilizing effective upselling techniques and persuasive communication skills.
  • Supported team members in achieving shared goals, contributing to a collaborative work environment.

Education

MSC IT -

Murdoch University
Murdoch, Perth
12.2015

Skills

  • Physically fit and active, Full unrestricted license,
  • Multitasking
  • Data Processing
  • Technical Proficiency
  • Attention to Detail
  • Flexible Schedule

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Warehouse Store Person

Primary Connect
10.2021 - 10.2022

EG Group / Console Operator

10.2017 - Current

IGA/ Customer service representative

06.2017 - 02.2018

7 Eleven / Team member

05.2015 - 06.2017

Nandos / Team member

02.2013 - 01.2016

Mcdonalds / Team member

02.2013 - 10.2015

Network Engineer

HCL Comnet
09.2009 - 12.2012

Telesales Representative

Astron Communications
06.2008 - 09.2009

MSC IT -

Murdoch University

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Sumit Chaturvedi