Sumit Malhotra

Working within the Management Consulting business in KPMG's Oracle HCM Cloud Implementation Technology. My role was focused on the overall operations of the practice.

• Migration of client contracts and services from Certus to KPMG (following KPMG acquisition of Certus APAC).
• Worked closely with organisational leadership to guide operational strategy.
• Evaluated diverse organisational systems to identify workflow, communication, and resource utilization issues.
• Compiled research data and gave professional presentations highlighting finds and recommended optimisations.
• Broadened improvement initiatives, troubleshooting problems for corrective action.
• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
• Drafted and distributed reports to assist board members with critical business decisions.
• Monitored expenditures to mitigate risk of overages.
• Conducted quality assurance to verify accuracy of data used in IT projects.

As a business owner at Certus, I fulfilled a diverse range of responsibilities, including overseeing operations, ensuring optimal financial performance, and managing technology, including cybersecurity, at the company-wide level. I successfully executed a feasibility study and implemented an offshore entity to enhance profit margins while ensuring quality was not compromised. My expertise as a proficient Solution Architect in Oracle Cloud Human Capital Management (HCM) enabled me to take on hands-on roles across various projects. Furthermore, during the Mergers and Acquisitions (M&A) process that led to the sale of Certus to KPMG, I played a pivotal role in negotiation, valuation, due diligence, transition, and post-merger integration.

Director, Technology and Finance

• Developed key operational initiatives to drive and maintain substantial business growth.
• Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
• Evaluated suppliers to maintain cost controls and improve operations.
• Established foundational processes for business operations.
• Maintained P&L and shouldered corporate fiscal responsibility.
• Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
• Led development of comprehensive business plan to maximize profitability and company performance.
• Directed technological improvements, reducing waste and business bottlenecks.
• Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
• Developed, tracked and controlled information technology operating budgets and cost and benefit analyses for IT spending initiatives.
• Stayed abreast of technology advancements, emerging standards and IS regulations to meet strategic technology goals.

Managing Director, Certus India

• Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions.
• Managed financial, operational and human resources to optimise business performance.
• Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.

Lead Solution Architect

• Provided architectural leadership and guidance to technical teams to deliver robust, highly scalable and cost-effective solutions.
• Provided solution designs to meet system strategies, capabilities and technologies and to respond to current and future business requirements.
• Interfaced directly with customers, stakeholders and end-users regarding capability architectures, requirements use cases and stories to derive, develop and decompose next-cycle updates and specifications.
• Communicated and explained business requirements to team members to understand and implement functional demands.
• Responded to specific customer requests, including RFP responses and industry-specific solutions.
• Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
• Contributed to deal sizing and shaping during the Sales process.

As a pivotal member of the Oracle Consulting Services team, I assumed responsibility for the successful delivery of Taleo projects throughout the Asia Pacific region. My role as a Subject Matter Expert extended to the training, coaching, and mentoring of team members and graduate hires, ensuring that they possessed the skills and knowledge necessary to excel in their roles.

• Project management of end-to-end Oracle-Taleo system implementation
• Managed multiple deadlines across several projects to meet dynamic needs of multiple clients.
• Integrated technology and business operations to identify targeted solutions to customer issues.
• Provided essential support to projects by conducting business analysis, gathering requirements, designing and configuring solutions, creating reports and analytics, and performing data modelling and data integrations.
• Monitored project progress, identified risks and implemented corrective measures to acquire success.
• Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.

Upon joining Taleo as a Senior Consultant, I made a successful transition from client-side to vendor-side consulting, specialising in both the functional and technical aspects of the Taleo Enterprise Solution. My exceptional ability to work in both capacities contributed to my high utilization rate and established me as a trusted advisor among clients and colleagues alike.

• Project management of end-to-end Taleo system implementation.
• Identified business issues through careful collaboration with key stakeholders.
• Analysed problematic areas to provide recommendations and solutions.
• Advised clients on change management, helping them to navigate the challenges of organisational transformation and ensuring a smooth transition to new processes and technologies.
• Conducted requirements gathering sessions with clients, to fully understand their business needs and translate those requirements into effective and efficient technology solutions.
• Delivered design workshops, collaborated with clients to design and develop tailored solutions that met their unique business requirements.
• Ensured System configuration to meet the business requirements and fully functional.
• Defined scope of data migration and developed a comprehensive plan for migrating data from legacy systems to new technology solutions.
• Worked on integrating various systems to ensure that data flowed seamlessly between them, providing a holistic view of the organization's operations.
• Developed and executed test plans, documenting test results, and working with stakeholders to resolve any issues or defects that were identified during testing.
• Ensured that the implemented solution met the expected quality standards and was fully functional before it was rolled out to production.
• Conducted reporting workshops with clients to understand their reporting requirements and developed custom reports using Taleo's reporting tools for various stakeholders, including senior management, HR teams, and recruiters.
• Collaborated in writing technical documentation and reports, which included detailed system design documents, user manuals, and project reports.
• Contributed to the ongoing optimisation and support of the system post go-live.
• Contributed to Project Management Office (PMO) in various areas of project management, such as project planning, risk management, change control, and quality assurance.

Responsible for Administering, Maintaining and Customising ‘Taleo' Recruitment Management System in order to support Careers@Westpac team.

• Developed and implemented project initiatives to improve the stability and performance of the system.
• Accurate data extraction from significant databases using Business Objects, Hyperion and Emptoris and compiling them into meaningful reports.
• Facilitated day to day smooth functioning of the team while working in conjunction with Internal IT team, IBM Global Services and third party vendors, thus ensuring timely resolution to problems.
• Built and sustained strong relationships with Vendors by providing regular updates on current system issues and requirements and seeking appropriate and effective solutions.
• Maintenance of system user profiles, relevant access levels and user groups to ensure smooth operation in compliance with Westpac Internet Security Group policy.
• Provided system enhancements by proactive monitoring of system performance and collation of system feedback from users, Hiring Managers and Careers@Westpac team.