Sumit MANE
Canberra City,Australia
Summary
Dynamic leader with a proven track record in several organizations, enhancing operational efficiency and guest satisfaction through strategic marketing and cost control. Skilled in communication and leadership, adept at driving team performance and fostering strong guest relationships. Demonstrates business operations expertise and adaptability, achieving significant improvements in service delivery.
Overview
14
14
years of professional experience
Work History
Restaurant Manager
Molto Italian
Kingston, Australia
11.2021 - Current
- Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
- Inspected dining and serving areas for cleanliness and proper setup.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Coached staff on strategies to enhance performance and improve customer relations.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Analyzed financial statements to identify areas of improvement or cost-saving opportunities.
- Implemented effective marketing campaigns to increase revenue and improve brand awareness.
- Created detailed reports on weekly and monthly revenues and expenses.
Food & Beverage, Banquet Supervisor
Shangri-la Sydney
Sydney, Australia
09.2019 - 03.2022
- Making function prospects for the events for the day
- Rostering staff as per the need of the function
- Setting up the board room for VIP meetings
- Arranging food & drinks as per the guest needs
- Settings up the banquet hall as per the event (party, marriage, meetings, high tea, conference)
- Setting up the buffet / bar as per the request
- Making sure guest is getting expectational service
- Keeping contact with kitchen and sales team to drive expectational service to the guest
Restaurant Supervisor
Tikka Take
Canberra, Australia
07.2020 - 02.2021
- Setting up the restaurant for day to day operations
- Handling eftpos, cash, kiosk system
- Hiring and training staff for better management
- Monitoring over kitchen orders for better service
- Maintaining & preparing stock for food and beverage
- Ordering supplies from warehouse for daily operation
- Making duty roster every week
- Ensuring cost control is on level for food & beverage and staffing
Restaurant Supervisor
Tansou
, United States America
03.2017 - 02.2019
- To be aware of safety in handling food and hygiene
- To take responsibilities of Restaurant set up’s in various operations
- To assist Trainee’s to get familiar with the Restaurant operations
- To be proactive in building up guest relationship
- To support the Server in the implementing and/or following of food serving
- To oversee cash and control consistently according to company policy
- To build positive relationships with clients/guests to ensure customer satisfaction
- To ensure high standards of cleanliness throughout the restaurant
- To lead team by example
- To coach individual team members to develop their skills and maximize performance
- To give clear direction and guidelines to team members
Restaurant Team Leader
Westin Mumbai Garden City
Mumbai, India
07.2014 - 02.2017
- Seasonal tastes all day dining restaurant with (124) covers
- Restaurant with facility of buffet as well as a la carte
- Handling shifts
- Building strong guest relationships
- Taking CCG inventory
- Restaurant set up for different operation
- Buffet set up
- Taking care of hygiene sheets
- Bar set up for brunch
- Taking care of duty roster
- To undertake any other duties and when required by Senior Management
- To pay attention to detail in all aspects of the customer journey
- To oversee cash control consistently according to company policies
- To be commercially aware in order to continuously drive the business forward
- To be proactive in maximizing sales and generating revenue
- To monitor, anticipate and react to customer needs consistently to ensure maximum guest satisfaction
Room Service Captain
Sea Princess Juhu
Mumbai, India
06.2013 - 03.2014
- Handling guest complaints
- Leading shift, taking guest orders over the phone
- To brief staff, set up the trolly as per the guest order
- Making sure the order has been served correctly to guest room
- Building strong guest relationship
- Up-selling
- Calling operations
- Taking inventory
- Upkeeping store
- Making managers reports
- Making duty roster etc
Industrial Trannie
ITC Maratha
Mumbai, India
06.2011 - 12.2011
Education
B. Sc. - Hospitality & Hotel Administration
Asan Memorial Institute of Hotel Management and Catering Technology
Chennai05.2013
Skills
- Communication
- Ability to Work under Pressure
- Decision making
- Self-Motivation
- Convicts Resolution
- Leadership
- Adaptability
- Teamwork
- Creativity
- Organization and prioritization
- Honed marketing skills
- Purchasing and cost control
- Stable work history
- Business operations expertise
References
- Carlo Tosolini, Business Owner, Da Carlo Pty Ltd, Kingston, ACT, carlo@tosolinis.com.au, 042631774
- Nitesh Jain, HR Manager, Tikka Take, Canberra City, ACT, 0466497802
Languages
- English
- Hindi
- Marathi
- Gujarati
Timeline
Restaurant Manager
Molto Italian
11.2021 - Current
Restaurant Supervisor
Tikka Take
07.2020 - 02.2021
Food & Beverage, Banquet Supervisor
Shangri-la Sydney
09.2019 - 03.2022
Restaurant Supervisor
Tansou
03.2017 - 02.2019
Restaurant Team Leader
Westin Mumbai Garden City
07.2014 - 02.2017
Room Service Captain
Sea Princess Juhu
06.2013 - 03.2014
Industrial Trannie
ITC Maratha
06.2011 - 12.2011
B. Sc. - Hospitality & Hotel Administration
Asan Memorial Institute of Hotel Management and Catering Technology
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