Sumit Mehta
Sydney,NSW
Summary
As a dedicated and knowledgeable professional with over 15 years of experience in Network, Security, Cloud Computing, Network Automation, Delivery & Operations in the global environment, I seek to bring my skills and abilities to add value to your company.
Network Engineer with Baseline Security Clearance, Technology enthusiast and implementation strategist, Currently working as Staff Network Engineer for ServiceNow, responsible for Network Deployments, Network Operations Support( Troubleshooting) and Development of tools/scripts(python,shell) to automate the repeatable steps and deployment process removing manual human intervention which is prone to errors.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Staff Network Engineer
Service Now
11.2023 - Current
- Design and deploy networks based on business and technical requirements.
- Operate and troubleshoot networks to identify and resolve issues quickly.
- Take a lead role in the engagement and mitigation of outage-causing events or issues.
- Validate problem descriptions, and perform detailed problem diagnosis; track and update problems in the trouble-ticketing system.
- Review, consult, and prepare for the planned change introduction to the production environment.
- Partner with teams to plan and execute software code upgrades, and device maintenance.
- Partner with the Site Reliability Engineering (SRE) team to provide mentorship and input on operational process improvements.
- Provide feedback to infrastructure architects on design issues, improvements, and input into the design process for new initiatives.
Network Development Engineer -II
Amazon Web Services
Sydney
08.2022 - 09.2023
- Engineer, deploy, and scale critical Amazon network infrastructure that supports AWS and other business units, across multiple global datacentres
- Build, Support and maintain our next generation data-centre networks
- Deliver simple, sustainable and repeatable solutions and processes using Automation (python/shell)
- Partner with our broader Technical Operations organization to reduce operational burden
- Drive standards across the network and ensure that we are fully compliant to those standards and policies
- Monitor and manage communications during large-scale events utilizing an established Event Management process
- Identify and troubleshoot recurring platform issues
- Effective escalation of same to mid-and senior level engineering teams for full resolution
- Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc
- Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction
- Deploy new builds and scaling changes related to protocols and concepts: BGP, OSPF, TCP/IP, TCP/IP Flow control, UDP, HSRP/VRRP/GLBP, DNS, ARP, HTTP, SSL, STP, Trunking, & Port Channeling, IPsec and TLS in the network
- Complete customer requests via Remedy trouble ticketing system
- Identify and take ownership for opportunities to automate repeatable networking tasks through creation and maintenance of scripts and tools
- Contribute through innovation to the reduction in the end-to-end cost of delivering packets
- Mentor junior staff in basic network administration and help to structure relevant training plans
- Interviewing of candidates for network engineering roles
Senior Devops Engineer
Service NSW
Sydney, Australia
10.2021 - 04.2022
- Support Development Operations (DevOps) culture, platform & processes
- Influence design thinking and make it easy for customers to interact with Revenue NSW
- Support and contribute to transformational projects using iaac (Terraform), shell/python scripts and running the code on containers provisioned in the environment
- Develop CI/CD Pipelines with Gitlab for projects to design different environments (test/prod)
Network Development Engineer-II
Amazon Web Services
Sydney
07.2017 - 10.2021
- Engineer, deploy, and scale critical Amazon network infrastructure that supports AWS and other business units, across multiple global data centers
- Deliver simple, sustainable and repeatable solutions and processes
- Automate existing processes and new processes using python and bash scripting to perform network deployment with ease
- Capacity planning, turn-up and decommission with any third party peer peering with amazon on border network
- Monitor and manage communications during large-scale events utilizing an established Event Management process
- Drive standards across the network and ensure that we are fully compliant to those standards and policies
Solution Architect
Ericsson India Ltd
Delhi
05.2015 - 07.2017
- Responsible for providing end to end IP & packet core based solutions across operators in Region India (RINA)
- Engage closely with customers for requirement gathering, providing IP solution and design
- Preform scoping, risk management and effort estimation for solution and design activities
- Mentor a bright team of engineers
- Understanding technical requirements of the contracted SI solution
- Give support to the Sales team and assist them by providing the technical presentations to the customer for the solution being offered
- Engaging customer to get all required information and have overall agreement on the proposed solution
- Owner the technical solution during the project phase
- Doing a feasibility study of the solution with customer meetings and matching customer requirements with contracted solution
- Supporting the Project Managers by drilling down the solution into activities and provide estimate efforts to make the project budget
- Interface and communicate with customer about project technical deliverables till acceptance and handover to ELS
- Mentoring Solution Integrators and provide transparent & open environment for growth and development
- Handling the entire Change management in the project
- Work in multi-vendor environment and deliver the solution in full capacity as per the guidelines laid down by the organization
- Interface with Customer, Account Technical Managers, Solutions Integrators
- Handling 3rd party vendors to get the work done according to the Ericsson processes and guidelines
- Establishing test specifications and procedures for the solution, with high focus on acceptance test procedure, acceptance test and hand over to the customer
- Ensuring that the delivered solution is properly implemented and works in accordance with the requirements
- Documenting the customer's solution, both for end customer, for support and competence development use
CFTS Engineer
Juniper Networks
Bangalore
01.2015 - 05.2015
- Assisting Juniper FTS customers in designing, configuring and troubleshooting their service provider backbone networks
- Handling major Juniper accounts like Comcast, Verizon, ATT, Google, TWTC
- Working on Juniper devices like M, MX, T, PTX routers on advanced technologies like, MPLS VPNs, VPLS, NGN, MVPN, and other service provider technologies
- Coordinating the SP accounts team in deploying solution, PR/Bug search on upcoming scheduled JUNOS images
- Assisting the accounts in all technical queries put by customers, pre and post deployment
Technical Designer
British Telecom India ltd
Delhi
12.2013 - 11.2014
- Gather and understand requirements for the project
- To analyze and implement projects and forecast any complexity and challenges involved
- Design a solution for the project
- Preparing Low level design documents, implementation plan, Configuration code fragments and putting them all together in an ECR for the project
- Design the solution in a way to achieve the right first time
- Getting the designs reviewed by the customer solutions team and forwarding the documents to implementation team for project implementation
- Drive the post implementation call to confirm successful implementation of the project
- Perform monthly audit for the network device inventory and bandwidth utilization report to generate reports and help customer analyze the current state
- Tech lead for all the designs done for Thomson Reuters
- Design validation for the designs made by other team member and suggesting any reviews the design may need
- Maintaining a deliverable quality register for recording all the designs made for thomson reuters and generating an RFT Report
- Using tools like network design studio and design xpert for creation of Designs and BOMS
VPO
Orange Business Services
Delhi
11.2011 - 12.2013
- Lead VPO for amcor
- To deliver new implementations, Changes, Migrations on Customer network and orange network ensuring on time & right first delivery to achieve customer satisfaction
- Perform Network equipment's (Routers & Switch etc.) configurations (PE, CE etc.), activation and acceptance testing
- The operational changes includes implementing protocols (MPLS, BGP, OSPF, EIGRP), upgrading IOS, implementing TACACS, COS, IPSEC
- Handling scheduled network interventions and making network changes as per the customer needs
- To evaluate and validate the technical design of VPN Solutions
- To prepare and implement changes on the ce routers, backbone routers as per the design
- To exceed Customer Expectation in regards to target set to maintain Outstanding Customer experience
- To design a solution as per the requirement for the project
- Provide technical consultation to customers for the change to be implemented on their side
- Full Configuration on Routers and Switches as per the design
- Perform Configuration changes on both Customer Network and Orange Backbone Network
- Troubleshooting network problems and Keeping a track of any major incidents and doing RCA
Engineer - Network Specialist
CSC India pvt ltd.
Delhi
07.2010 - 09.2011
- Designing network layouts of new sites introduced in the project & managing installation and configuration
- Upgrading existing network layouts of the sites as per any new changes done
- Planning and scheduling of maintenance windows for infrastructure changes being carried out, implementing them successfully as per the decided schedule and closing the change afterwards
- Troubleshooting network problems and implementing new network set ups remotely for any new branch set up
- Implementing and testing any third party vpn set up on CISCO ASA with berlingske
- Implementing any new remote site adsl setup through Easy VPN
- Coordinating with the service provider (TDC) for any link issues
- Keeping a track of all the changes made in the network along with duration, Time of the change
- Keeping a track of any major incidents, doing proper RCA
- Working on HP Blade Enclosures
- Managing the riverbeds steelhead appliances
- Working on different LAN Protocols and Technologies like STP, VTP, MSTP, VLAN'S, Inter-Vlan, Routing, HSRP and Routing protocols like EIGRP, OSPF and BGP V4
- Planning, Implementation and scheduling any new setup required for the account
- Keeping track of all the assets along with their contract information
- Taking care of all Technical Escalations by Level 1
- And ensure the day-to-day calls of all customers should be attended properly & closed towards customer satisfaction
- To ensure the Project implementation on time as committed to the customer
- Implemented SNMP on devices to allow for network management
- Implemented traffic filters using Standard and Extended access-lists, Distribute-Lists, and Route Maps
- Member of team of Level-2 Networks engineers in order to provide the remote network management to major corporate clients
Senior Engineer
HCL COMNET LTD.
Delhi
01.2007 - 07.2010
- Planning and scheduling of maintenance windows for infrastructure changes being carried out by NOC
- Capable in leading projects & managing installation, configuration of Cisco routers, switches, WAPS, Riverbeds
- Monitoring over 100 sites all across NA(North America), Europe for Exide
- Worked on 1751, 1841, 2500, 3700 Cisco series router and 2950, 3750, 3800, 3640, 2621 Cisco Switches, Riverbeds (550H)
- Configuring customer end routers for NAT/Routing protocols and other WAN protocols
- Working on different LAN Protocols and Technologies like STP, VTP, MSTP, VLAN'S, Inter-Vlan, Routing, HSRP and Routing protocols like EIGRP, OSPF and BGP V4
- Coordinating with Service provider for any related issue like Link down, slow internet access, Latency and Error on the link
- Major Service providers are British Telecommunications (BT), NTT, AT&T, Sungard and MEGAPATH
- Securing the network by creating Site to site GRE tunnels and VPN over IPSec tunnels
- Plan and schedule maintenance windows for many changes carried out by NOC people for the better performance of the links or the network for errors, low reliability and improper internet bandwidth and throughput related issues
- Proactive monitoring of Links (Utilization, Error and Reliability) and Network Devices i.e.: Routers and Switches with the help of Various Tools like (Whats Up Gold, Perf Mon (MRTG), Orion Network Performance Monitor, Netcool, NNM)
Education
BCA -
IGNOU
01.2015
Diploma in Computer Engineering -
GTBPI
01.2015
Skills
- Scripting Languages :- Shell Scripting, Python, Go
- Operating Systems:- Linux(CLI), Windows
- Aytomation Tools :- Ansible,Ansible Tower, AAP
- Templating Language :- Jinja2 , Yaml, Json
- Enterprise Architecture
- Service Provider Architecture
- Service Provider: - (MPLS, VRF-LITE, LDP/RSVP, Traffic Engineering)
- Switching: - (STP, VLANS, Trunking, HSRP/VRRP, STACKING, VSS)
- Routing: - (BGP, OSPF, MULTICAST)
- VPN:- IPSEC VPN, DMVPN
- Firewalls :- Cisco ASA, Palo Alto, Juniper SRX
- SDN :- SDWAN ( CISCO Viptela)
- Cloud :- AWS, AZURE
- Data-Centre: - NEXUS, VPC, VXLAN, EVPN
- Load Balancer :- F5 , NGINX
- IAAC(Terraform ), CI/CD(Gitlab), git
Certification
- CCIE#43054
- CCNP
- CCNA
Timeline
Staff Network Engineer
Service Now
11.2023 - Current
Network Development Engineer -II
Amazon Web Services
08.2022 - 09.2023
Senior Devops Engineer
Service NSW
10.2021 - 04.2022
Network Development Engineer-II
Amazon Web Services
07.2017 - 10.2021
Solution Architect
Ericsson India Ltd
05.2015 - 07.2017
CFTS Engineer
Juniper Networks
01.2015 - 05.2015
Technical Designer
British Telecom India ltd
12.2013 - 11.2014
VPO
Orange Business Services
11.2011 - 12.2013
Engineer - Network Specialist
CSC India pvt ltd.
07.2010 - 09.2011
Senior Engineer
HCL COMNET LTD.
01.2007 - 07.2010
BCA -
IGNOU
Diploma in Computer Engineering -
GTBPI
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