Summary
Overview
Work History
Education
Key Achievements
Timeline
Hi, I’m

SUMIT SINGH

Tarneit,VIC

Summary

I am an enthusiastic and driven Assistant Management professional with extensive experience in customer-facing roles within the marketing and fast-food industry. Known for a strong work ethic, problem-solving abilities, and adaptability in challenging environments, I excel in managing operations, improving efficiency, and driving results. With a proven track record in human resource management, profit and loss analysis, employee training, and development, I deliver excellent customer service and optimize productivity. My expertise includes turning around low-performing restaurants and sites, identifying operational inefficiencies, and implementing solutions that boost profitability and overall site performance.

Overview

3
years of professional experience

Work History

Carl's Jr

Assistant Manager
03.2024 - Current

Job overview

  • Lead the planning, execution, and monitoring of operational and business projects across various departments within the organization
  • Define project scope, objectives, deliverables, and timelines in collaboration with key stakeholders.
  • Develop comprehensive project plans, including resource allocation, budgeting, risk assessment, and mitigation strategies
  • Stay updated on industry trends, best practices, and emerging technologies relevant to the retail sector, Incorporating them into project management methodologies whеrе аррregelate
  • Provide leadership, guidance, and mentorship to project team members, lustring a positive and high performing work environment

Guzman Y Gomez

Shift Manager
07.2023 - 04.2024

Job overview

  • Analyzed profit and loss statements to identify areas for improvement, contributing to cost management and maximizing profitability.
  • Monitored and improved quality, performance, productivity, and efficiency through the implementation of sustainable systems and procedures.
  • Monitored, measured, and reported on operational issues, opportunities, and achievements to ensure consistent business performance.
  • Managed staff schedules to ensure sufficient coverage during peak hours, optimizing labor costs while maintaining service standards.
  • Managed logistics of stock deliveries, conducted regular stock audits, ensured proper stock rotation, and maintained accurate inventory records.
  • Effectively managed operating costs within set budgets, ensuring efficient use of resources without compromising service quality.

British Petroleum

Console Operator
06.2023 - 12.2023

Job overview

  • Operated and monitored control systems for oil and gas production, ensuring adherence to safety standards and environmental regulations.
  • Supervised real-time operations through SCADA (Supervisory Control and Data Acquisition) systems, ensuring optimal system performance and resolving issues promptly.
  • Coordinated with field operators to control processes such as drilling, production, and maintenance, ensuring seamless operations.
  • Conducted regular safety checks and routine system diagnostics, identifying potential hazards and making recommendations for preventative measures.
  • Maintained detailed records of production data, system anomalies, and incidents, and communicated critical information to senior management and technical teams.
  • Troubleshot and diagnosed control system failures, utilizing diagnostic tools and collaborating with engineering teams to resolve technical issues.

Starbucks

Barista
03.2022 - 09.2023

Job overview

  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Education

Victoria University
Melbourne, VIC

Bachelor of Commerce from Marketing
07-2025

University Overview

Key Achievements

Key Achievements

Carl's Jr.

Increased restaurant profitability by 15% within 6 months through targeted cost-cutting measures, optimizing inventory management, and improving operational efficiency.

Led promotional campaigns that resulted in a 10% increase in sales during peak seasons by strategically targeting local markets with special offers and marketing efforts.

Ensured compliance with all health and safety regulations, resulting in zero violations during surprise inspections.

Reduced employee turnover by 25% by developing a more comprehensive training and development program that emphasized skill-building and career growth.


Guzman Y Gomez

Selected by Regional Manager to coordinate opening of new stores

Trained and mentored a team of 15+ staff members, achieving a 30% improvement in service times and reducing customer complaints by 20%.

Reduced labor costs by 8% by optimizing staffing schedules and implementing more efficient shift management processes.
Selected by Regional Manager to take over ailing stores and bring back to profit

Timeline

Assistant Manager
Carl's Jr
03.2024 - Current
Shift Manager
Guzman Y Gomez
07.2023 - 04.2024
Console Operator
British Petroleum
06.2023 - 12.2023
Barista
Starbucks
03.2022 - 09.2023
Victoria University
Bachelor of Commerce from Marketing

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SUMIT SINGH