Sumit Tanwar
Adelaide,SA
Summary
Driven and dynamic professional with a proven track record at Aces Tech, excelling in customer service and Microsoft Excel. Demonstrated ability to enhance team collaboration and resolve high-stress situations, resulting in increased customer loyalty. Skilled in multitasking and maintaining a well-organized work environment, showcasing a blend of hard and soft skills essential for peak performance.
Overview
4
4
years of professional experience
Work History
Kitchen Hand
Outback Steakhouse
12.2023 - 09.2024
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Managed time to juggle multiple tasks simultaneously with ease.
Customer Service Representative
Aces Tech
11.2020 - 03.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
MASTERS IN BUSINESS INFORMATION SYSTEMS - Information Technology
Torrens University Australia
Adelaide, SA12.2025
Bachelors in Computer Science - IT
Kurukshetra University
India09.2020
Skills
Team Collaboration
Positive Attitude
Equipment Cleaning
Problem-solving abilities
Customer Service
Data Entry
Microsoft Excel
Timeline
Kitchen Hand
Outback Steakhouse
12.2023 - 09.2024
Customer Service Representative
Aces Tech
11.2020 - 03.2023
MASTERS IN BUSINESS INFORMATION SYSTEMS - Information Technology
Torrens University Australia
Bachelors in Computer Science - IT
Kurukshetra University
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