Summa Mcgrath
Mango Hill,QLD
Summary
Proven Retail Sales Associate with a track record of enhancing customer satisfaction and boosting sales at Dollars and Sense. Excelled in customer service and problem-solving, significantly improving shopping experiences. Skilled in regulatory compliance and teamwork, adept at driving results through effective communication and meticulous organization.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Dollars and Sense
05.2015 - 10.2017
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
Yeppoon State High School
Yeppoon, QLDSkills
- Regulatory Compliance
- Loss Prevention
- Order Processing
- Money Handling
- Customer Service
- Store Opening and Closing
- Teamwork
- Stock replenishment
- Customer Assistance
- Product Knowledge
- Problem-Solving
- Time Management
- Retail Sales
- Cleaning and Organizing
- Staff Training and Development
- Time management abilities
- Experience using registers and EFTPOS
- Ability to withstand a friendly and positive attitude in negative situations
Accomplishments
Trained in aged care
Volunteer work and work experience at emu park dog groomers
NDIS screening card
Certification
First aid and CPR certified
Experience
Retail
Dog grooming
Cleaning
hospitality (restaurant)
Timeline
Retail Sales Associate
Dollars and Sense
05.2015 - 10.2017
Yeppoon State High School
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