Summah Grujevski-goodrich
Brisbane,QLD
Overview
5
5
years of professional experience
1
1
Certification
Work History
Housekeeping Room Attendant
Brisbane Hotel Groups
Brisbane
03.2023 - 12.2023
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
Food Service Worker
Ekka Showgrounds
Brisbane, QLD
08.2022 - 08.2023
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Food Service Worker
Food Van New Yorker
Brisbane
08.2021 - 03.2022
Fast Food Worker
KFC
Deception Bay, QLD
02.2021 - 11.2021
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
Waitress
The Coffee Club
Morayfield, QLD
02.2019 - 03.2020
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
Deception Bay State High School
Deception Bay, QLDSkills
- Guest Relations
- Ordering cleaning supplies
- Window Cleaning
- Sorting and washing laundry
- Vacuuming and sweeping
- Dusting furniture
- Waste disposal
- Folding clean laundry
- Cleaning techniques
- Cleaning bathrooms
- Chemical Handling
- Customer service-focused
- Vacuuming carpets
- Customer Service
Certification
Certificate 2 in hospitality completed
Timeline
Housekeeping Room Attendant
Brisbane Hotel Groups
03.2023 - 12.2023
Food Service Worker
Ekka Showgrounds
08.2022 - 08.2023
Food Service Worker
Food Van New Yorker
08.2021 - 03.2022
Fast Food Worker
KFC
02.2021 - 11.2021
Waitress
The Coffee Club
02.2019 - 03.2020
Deception Bay State High School