Summah Low
Dicky Beach ,QLD
Summary
Entry-level Courier with working knowledge of local routes. Calm and focused under pressure. Offers well-developed skillset and proactive demeanor.
Overview
5
5
years of professional experience
Work History
Delivery Courier
Bursons
Caloundra , QLD
03.2024 - Current
- Organized and maintained records for all deliveries, including tracking numbers and delivery confirmation.
- Created daily delivery routes to maximize efficiency while minimizing travel time.
- Ensured timely delivery of packages to customers in accordance with company standards.
- Followed all safety regulations while operating a motor vehicle on public roads.
- Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
Customer Service
McDonald's Restaurant
Currimundi
01.2020 - 02.2024
- Implemented and developed customer service training processes.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Processed customer service orders promptly to increase customer satisfaction.
- Taking orders and food preparation.
- Cleaning of restaurant
- Cash handling.
Education
High School Diploma -
Mountain Creek High School
01-2022
Beauty Diploma
Demi International Beauty School
Maroochydore, QLDSkills
- Punctuality
- Deadline Adherence
- Delivery and pickup
- GPS Systems
- Working Independently
- Attention to Detail
- Coordinating efficient routes
- Business processes and procedures
- Problem-Solving
- Customer Service
- Valid Driver's License
- Relationship building and rapport
Additional Information
Current blue card
First aid
References
References available upon request.
Timeline
Delivery Courier
Bursons
03.2024 - Current
Customer Service
McDonald's Restaurant
01.2020 - 02.2024
High School Diploma -
Mountain Creek High School
Beauty Diploma
Demi International Beauty School
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