Summary
Overview
Work History
Skills
TICKETS
Timeline
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Summah O'Brien

Central Coast,NSW

Summary

Team Leader/ supervisor experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

4
4
years of professional experience

Work History

Team leader /supervisor Traffic Controller

Banarang
06.2021 - Current
  • Supported road maintenance activities, establishing safe zones for workers and machinery.
  • Optimized pedestrian safety at crosswalks, ensuring clear and direct guidance during peak hours.
  • Aided in reduction of environmental impact by promoting use of alternative traffic routes.
  • Received recognition for consistently maintaining high levels of professionalism while interacting with drivers and pedestrians, promoting positive public relations.
  • Provided timely communication to motorists regarding road closures, detours, or other changes in traffic patterns through electronic message boards and signage placement.
  • Contributed to team development through cross-training initiatives, increasing overall knowledge and skillsets among fellow Traffic Controllers.
  • Conducted routine maintenance checks on traffic control devices to manage wear and tear.
  • Enhanced driver awareness of construction zones, placing and maintaining clear signage.
  • Demonstrated adaptability when faced with unexpected challenges such as severe weather or change of work environments, promptly adjusting strategies to maintain smooth traffic flow.
  • Controlled pedestrian movements to prevent intrusion into work zones.
  • Communicated with team members, clients and contractors using radio communication.
  • Improved traffic flow by efficiently directing vehicles and pedestrians at busy intersections.
  • Strengthened interdepartmental relationships by collaborating with colleagues from various agencies, ensuring seamless coordination during joint operations.
  • Enhanced driver safety by diligently monitoring road conditions and conducting necessary adjustments to work zones.
  • Routed traffic around construction sites for worker and driver safety.
  • Facilitated smoother emergency response operations by quickly clearing paths for emergency vehicles.
  • Maintained high levels of vigilance to quickly address and remove unexpected road hazards.
  • Mitigated accident risks by rigorously monitoring and adjusting signals in response to traffic volume.

Skills

  • Staff education and training
  • Safety processes and procedures
  • Complaint resolution
  • Client Service
  • Daily workflow improvement
  • Performance improvement
  • Self-Motivated
  • Organization and Time Management
  • Critical Thinking
  • Multitasking Abilities
  • PPE Compliance
  • Dependable and Responsible
  • Problem-Solving
  • Decision-Making
  • Excellent Communication
  • Teambuilding
  • Attention to Detail
  • Flexible and Adaptable
  • Analytical and Critical Thinking
  • Cultural Awareness

TICKETS

  • GCI (white card)
  • TCR, IMP, PWZ
  • FORK LIFT

Timeline

Team leader /supervisor Traffic Controller

Banarang
06.2021 - Current
Summah O'Brien