Summer Bramberger
Summary
I have extensive experience in retail including developed customer service skills, problem-solving and inventory management. I use my professional experience to engage with customers while also maintaining an appreciation for quality and personable service. Working in franchises, I understand and appreciate rules and consistently high standards.
Motivated, with an engaging personality and flexible approach, I have a strong work ethic with the ability to take initiative as required.
Overview
3
3
years of professional experience
Work History
Sales Assistant / Waitress
Provence Artisan Bakers
01.2025 - Current
- Processed transactions accurately and efficiently, while maintaining a high level of customer service.
- Boosted store revenue through upselling and cross-selling techniques.
- Built rapport with repeat customers, fostering long-term loyalty.
- Maintained cleanliness and organization of display areas to promote product visibility and customer interest.
- Collaborated with co-workers to organize and restock inventory and ensure product availability.
- Bussed and reset tables to keep dining room and work areas clean.
Retail Sales Assistant
The Cheesecake Shop
06.2022 - 09.2025
- Used POS system to process sales, returns, online orders and gift card activations.
- Approached browsing customers to initiate conversations to determine buying preferences and help with product questions, selections and purchases.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
Team Member
Grill'd Healthy Burgers
01.2025 - 07.2025
- Use of rituals and routines to guarantee a positive and consistent dining experience.
- Practice of safety and cleanliness procedures, adhering to health and safety standards.
- Engaged customers with friendly and compassionate service.
- Collaborated with others to complete assigned tasks efficiently, enhance workflow and improve service speed.
- Resolved customer complaints and queries with empathy and professionalism, such as allergy or dietary requirements while maintaining a positive store reputation
Education
High School Diploma (2024 Graduate) -
Melbourne Girls' College
Skills
- Teamwork and collaboration
- Strong communication and interpersonal skills
- Sales and promotions
- Safety and cleanliness standards
- Reliable and responsible
- Attention to detail
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Timeline
Sales Assistant / Waitress
Provence Artisan Bakers
01.2025 - Current
Team Member
Grill'd Healthy Burgers
01.2025 - 07.2025
Retail Sales Assistant
The Cheesecake Shop
06.2022 - 09.2025
High School Diploma (2024 Graduate) -
Melbourne Girls' College
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