Summer Gillespie

• Used POS system to process sales, returns, online orders, and gift card activations.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Delivered exceptional sales and customer service.

Completed traineeship during full-time employment to earn Certificate III in Business.

• Managed daily administrative tasks and processes.
• Achieved increased customer engagement through targeted advertising.
• Facilitated engagement on social platforms.
• Handled all incoming phone calls and directed them to appropriate departments.
• - Addressed customer concerns efficiently.

• Enhanced patient experience through compassionate care and communication during blood draw procedures.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Centrifuged blood samples as outlined in clinical protocols

Maintaining and cleaning rooms for high-end luxury accommodation.

• Managed client database, ensuring accurate and updated information for targeted marketing campaigns.
• Managed multiple projects simultaneously while prioritizing tasks effectively leading to timely completion.
• Monitored inventory levels, coordinating replenishment orders when necessary to avoid stockouts.
• Enhanced customer satisfaction with prompt and accurate order processing.

• Worked with front desk to respond promptly to all guest requests.
• Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
• Communicated repair needs to maintenance staff.
• Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.