Summer Hadfield
Sydney,Australia
Summary
Experienced Retail Assistant seeking new challenge as Receptionist/Admin with strong background in customer service and keen eye for detail. Honed ability to efficiently multitask. Excited to apply organizational and communication skills in fast-paced legal environment. Dedicated team player consistently delivering exceptional service. Eager to bring track record of success to next role as Receptionist/Admin.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Campaign Volunteer
NSW Labor
Sydney
01.2023 - 03.2023
- Distributed flyers in targeted areas to increase campaign awareness
- Engaged in dynamic conversations with members of the public to promote candidate's platform
- Provided on-the-ground support on election day to ensure smooth voting process.
Food Server
Pasticceria Tamborrino
08.2022 - 11.2022
- Customer service, cashier, waitressing, opening & closing for store during period of under-staffing.
Food Server
Dolcetti
05.2022 - 08.2022
- Customer service, cashier, waitressing, opening & closing
Legal Internship
JP Gould Solicitors
07.2022 - 07.2022
- Observing court processes, shadowing barristers and solicitors, engaging with clients, analysing legal documents and maintaining professionalism in Downing Centre and NSW Supreme Court
Retail Assistant
Cotton On Group
Sydney, Australia
10.2023 - Current
- Provided exceptional customer service by assisting customers with product inquiries, locating items, and processing transactions efficiently
- Maintained a clean and organized store environment by restocking shelves, arranging displays, and ensuring products are properly labeled
- Collaborated with team members to meet sales goals and enhance store performance through effective communication and teamwork
- Resolved customer complaints and issues promptly and effectively, ensuring customer satisfaction and loyalty to the store.
Babysitter
Janet Salem, Doris De
Sydney
04.2023 - Current
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organise toys, wash hands, and share by leading by example.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
Education
Riverside Girls High School
Sydney09.2024
Skills
- Calendar Management
- Greeting visitors
- File Organization
- Answering calls
- Team Leadership
- Sales Techniques
Certification
High School Certificate, NSW Education Standards Authority
- English Advanced, English Extension 1, English Extension 2, Legal Studies, Visual Arts, Ancient History
Criminal Law Virtual Internship, Leo Cussen Centre for Law
- Completed a job simulation involving representing a client charged with a criminal matter.
- Learned about the parameters and regulations surrounding providing advice to a client charged with a criminal offence prior to their interview with the police.
- Prepared a draft file note based on instructions from the client.
- Drafted a request for a psychological report on behalf of the client for use in the criminal proceedings.
White Collar Defence & Investigations Virtual Experience Program Latham & Watkins
- Completed a Simulation focused on a fraud investigation for Latham & Watkins White Collar Defense & Investigations team.
- Devised search terms targeting fraud-related documents and created a concise list of keywords for focused analysis.
- Drafted questions to be used in a witness interview.
- Calculated sentencing range and potential fine using guidelines.
Legal Job Simulation, NSW Government,
- Completed a job simulation focused on legal services at NSW Government.
- Provided advice regarding an employee matter following an audit of procurement practices.
- Provided feedback and advice on well-being initiative proposals.
Timeline
Retail Assistant
Cotton On Group
10.2023 - Current
Babysitter
Janet Salem, Doris De
04.2023 - Current
Campaign Volunteer
NSW Labor
01.2023 - 03.2023
Food Server
Pasticceria Tamborrino
08.2022 - 11.2022
Legal Internship
JP Gould Solicitors
07.2022 - 07.2022
Food Server
Dolcetti
05.2022 - 08.2022
Riverside Girls High School