Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Summer Hei

Wellard

Summary

As a Māori from New Zealand, I am culturally diverse and accepting of people of all races and genders, which I believe is important as culturally diverse teams have a broader perspective and a greater sense of creativity. They develop novel approaches and solutions to problems, giving companies a competitive advantage and I feel I could contribute in this way. As a year 12 graduate, I have learnt to take initiative and work well in groups. I am an outgoing, bubbly, and dependable person. I believe that good communication is always essential.

Overview

5
5
years of professional experience
1
1
Certification

Work History

MECHANICAL FITTER TRAINEE

FUTURE FIT ACADEMY FORRESTFIELD
08.2023 - Current
  • Stick/mig/Oxy Welding assessments
  • Oxy cutting
  • Using all sorts of grinding discs with angle grinder
  • Use of pedestal grinder and drill
  • Use of tools and equipment
  • Completing risk assessments before completing tasks
  • Identified hazards and controls in workplace

BARTENDER

NORTHBRIDGE
07.2023 - 12.2023
  • Exceeded customer service expectations to earn positive feedback.
  • Operated POS systems and managed bar tabs to track revenue.
  • Used proper pour methods to reduce waste and spills.
  • Greeted guests to provide warm welcome and promote good customer service.
  • Followed alcohol awareness procedures to prevent intoxication and deal with intoxicated guests.

RECEPTIONIST

MANDURAH
03.2022 - 10.2023
  • Supported customers with prompt answers and personalized support.
  • Scheduled appointments and documented updates in scheduling software.
  • Answered questions regarding company pricing and policies.
  • Directed numerous calls per day to appropriate recipients using multi-line systems.
  • Greeted people upon arrival and provided directions to specific destinations.
  • Managed mail, packages and courier deliveries in and out of office.

SERVICE ATTENDANT

FIFO 2n1 TOM PRICE
12.2022 - 09.2023
  • Sorted linens and clothes to properly load washers.
  • Utilized proper sanitizing techniques to minimize infection and cross-contamination risks.
  • Demonstrated initiative to complete housekeeping tasks with minimal supervision.
  • Moved furniture to carry out deep cleans.
  • Washed windows, ceilings and walls with proper techniques for optimum results.
  • Cleaned, organized and replenished supplies to maintain bar appearance.
  • Prepared and served coffee, tea and hot cocoa.
  • Cleaned and sanitized work areas and utensils.

CASUAL SALES ASSISTANT

ROCKINGHAM
08.2022 - 05.2023
  • Greeted customers with a friendly and welcoming attitude to increase customer satisfaction.
  • Participated in meetings and training to improve strategies and increase profit.
  • Utilized POS system to ring up items and packaged purchases according to brand standards.

RETAIL WORKER

CHALLENGER STREETWEAR MANDURAH
05.2021 - 06.2022
  • Explained promotions and special offers to customers.
  • Folded and bagged retail purchases to assist salespeople.
  • Issued refunds for damaged, non-functional, and unwanted items.
  • Maintained attractive, well-organized displays with regular resets.
  • Prepared merchandise for the sales floor and tagged items.
  • Assisted customers with locating items and completing purchases.
  • Prepared merchandise for the sales floor by adding tags and hanging, folding, or unboxing items for display.
  • Delivered exceptional service to customers at busy retail store.

FAST FOOD CREW MEMBER

MCDONALD'S ROCKINGHAM
05.2019 - 11.2021
  • Maintained high cleanliness, sanitation, and health code standards by cleaning building interiors throughout each shift.
  • Delivered exceptional service to every guest with consistent use of company-customer relations strategies.
  • Took orders and processed payments by operating touch screen terminals.
  • Resolved complaints using effective customer communication skills.
  • Kept order wait times low with fast order taking and payment processing.

SHOP ASSISTANT

GET STUFFED BURGERS WAIKIKI
02.2020 - 09.2020
  • Maintained shop lot appearance with routine inspections to spot trash, stains, and other cleaning needs.
  • Removed buildup from machinery and maintained performance with regular cleaning.
  • Folded and bagged retail purchases to assist salespeople.

Education

Skills

  • Team Player
  • Initiative
  • Honest
  • Cleaning experience
  • Computer skills
  • Cashiering
  • Friendly outgoing personality
  • Positive and professional
  • Reliable
  • Organisation
  • Communication/interpersonal
  • Customer service
  • Safe equipment handling
  • Welding
  • Safety Procedures

Certification

  • First Aid
  • Forklift
  • Dogging Ticket
  • Working at Heights ticket
  • Confined Spaces ticket
  • Gas testing ticket
  • EWP ticket
  • OHTC ticket
  • Fire ticket
  • RSA

References

  • BHP supervisor (Karol), 0416244147
  • Sodexo Housekeeping Supervisor (Mana), 0438769069
  • Silk Laser Clinics Manager (Kylie), 0477923820
  • Jd Sports Manager (Bianca), 0432103026
  • MacDonald's Manager (Kristine), 0424744462
  • Challenger Streetwear Manager (Elenoa), 0451493397
  • Get Stuffed Burgers Boss (Bob), 0422194789
  • Mustang Bar Boss (Patrick), 0439997862

Timeline

MECHANICAL FITTER TRAINEE

FUTURE FIT ACADEMY FORRESTFIELD
08.2023 - Current

BARTENDER

NORTHBRIDGE
07.2023 - 12.2023

SERVICE ATTENDANT

FIFO 2n1 TOM PRICE
12.2022 - 09.2023

CASUAL SALES ASSISTANT

ROCKINGHAM
08.2022 - 05.2023

RECEPTIONIST

MANDURAH
03.2022 - 10.2023

RETAIL WORKER

CHALLENGER STREETWEAR MANDURAH
05.2021 - 06.2022

SHOP ASSISTANT

GET STUFFED BURGERS WAIKIKI
02.2020 - 09.2020

FAST FOOD CREW MEMBER

MCDONALD'S ROCKINGHAM
05.2019 - 11.2021

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