Summer Knight

• Ensured a memorable event for clients by creating personalized and themed party environments.
• Enhanced guest experiences by organizing and executing engaging birthday party activities.
• Maintained high standards of cleanliness and safety within the party area, contributing to positive client reviews and recommendations.
• Protected young guests by monitoring activities and maintaining strong perimeter for activities.

Trampoline Supervisor - Flip Out

• Monitored adherence to safety guidelines and instructed guests on proper trampoline usage, minimizing the risk of injuries during park visits.
• Evaluated equipment quality regularly to ensure optimal functionality for maximum guest enjoyment at all times.
• Collaborated with other supervisors to develop new programs and events that increased customer engagement at the trampoline park.
• Optimized space utilization within the facility through careful planning of activity areas and equipment placement.

Cafe all rounder/Barista - Flip out

• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Assisted in inventory management to maintain adequate stock levels and reduce wastage.
• Prepared specialty drinks such as cappuccinos, lattes and mochas.
• Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.

• Greeted customers, helped locate merchandise, and suggested suitable options.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
• Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
• Used POS system to process sales, returns, online orders, and gift card activations.

• Greeted customers promptly and took orders to keep flow of traffic moving.
• Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
• Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
• Collaborated with team members to quickly fill large orders and serve large parties.
• Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
• Processed orders on POS system and accepted cash and charge payments.
• Trained newly hired employees on routine tasks and customer service.

• Played games, worked on puzzles, and read books to young children.
• Communicated positively with children and guardians.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Prepared healthy, age-appropriate snacks and meals.
• Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
• Enhanced children''s well-being by providing a safe and nurturing environment.
• Handled emergencies calmly and efficiently while following established safety protocols provided by the parents.

• Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
• Prepared food and beverages and verified adherence of quality and safe food-handling standards.
• Reduced risks by maintaining clean and organised work environment.
• Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
• Communicated with customers to promptly resolve complaints and address inquiries.
• Implemented effective time management strategies during high-volume periods which resulted in reduced wait times and increased guest satisfaction.
• Coordinated events and functions, tailoring services to meet diverse client needs.