Summer Lee
Melbourne,VIC
Summary
Recent graduate with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in the hospitality industry, with a service-oriented mindset and a "can-do" attitude. Passionate about supporting the needs of students and contributing to a welcoming environment.
Overview
5
5
years of professional experience
Work History
FOH Staff Member
Hatori Karaage Bar
Brisbane, QLD
07.2022 - 02.2024
- Handled all phone orders with accuracy and efficiency.
- Developed strategies for improving customer service operations.
- Provided excellent customer service to all guests.
- Greeted customers and answered inquiries in a friendly manner.
- Greeted customers and provided excellent customer service.
FOH Manager
Shamrock Restaurant
Hillston, NSW
08.2019 - 03.2021
- Maintained accurate records of daily transactions, including cash, credit card and check payments.
- Ensured all necessary documents were completed accurately such as accident reports or time sheets.
- Encouraged team collaboration among front-of-house employees in order to create an enjoyable work environment.
- Organised special events such as promotional activities, holiday parties.
Education
Bachelor of Business (Marketing)
Queensland University of Technology
Brisbane QLD07-2024
Minor in Fashion Communication
Queensland University of Technology
Brisbane QLD07-2024
Skills
- Service Minded
- Community Service
- Communication
- Teamwork and Collaboration
Visa Status
Temporary Graduate (Subclass 485) expires on 24th July 2026
Timeline
FOH Staff Member
Hatori Karaage Bar
07.2022 - 02.2024
FOH Manager
Shamrock Restaurant
08.2019 - 03.2021
Bachelor of Business (Marketing)
Queensland University of Technology
Minor in Fashion Communication
Queensland University of Technology
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