Summer Lees
Victoria Point,QLD
Summary
Cheerful university student, well-versed in taking customer orders and remaining calm during busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills.
Overview
4
4
years of professional experience
Work History
Restaurant Team Member
Grill'd Healthy Burgers
07.2020 - Current
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Operated register to process payments and collect cash payment for order totals.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Speech and Drama Teacher
Lets Talk Kids
02.2023 - Current
- Built relationships with students and encouraged them to step outside of their comfort zones and gain confidence.
- Implemented effective classroom management techniques to provide safe, calm learning environment.
- Adapted teaching strategies to remain inclusive to diverse learning styles.
- Managed time efficiently in order to complete all tasks within deadlines.
- Exposed students to diverse content to build perspective in drama pedagogy.
Education
Bachelor of Psychology And Justice -
Queensland University of Technology
Brisbane, QLD2026
High School Diploma -
Sheldon College
Sheldon, QLD11.2022
Skills
- Customer Interaction
- Guest Experiences
- Attention to Detail
- Decision Making
- Excellent Communication
- Adaptability
- Strong Teamwork
- Organizational Skills
- Cleanliness Standards
- Problem Solving
Availability
- Monday: 4:30pm onwards
- Thursday: until 1:30pm and 5:30pm onwards
- Friday: 5:30pm onwards
- Saturday: all day
- Sunday: all day
References
Michael Malouf (Assistant Restaurant Manager, Grill'd Victoria Pt)
- m: michael_malouf@hotmail.com
- ph: 0427 137 999
Melissa Webster (Owner and Director, Lets Talk Kids Speech and Drama)
- m: melissa@ltkspeechanddrama.com.au
- ph: 0416 147 129
Accomplishments
- Has attained a Responsible Service of Alcohol (RSA).
- Graduated grade 12 with an ATAR of 92.2.
- Received an award for Most Trustworthy Team Member (Grill'd) 2020, and Ownership Award (Grill'd) 2021.
Timeline
Speech and Drama Teacher
Lets Talk Kids
02.2023 - Current
Restaurant Team Member
Grill'd Healthy Burgers
07.2020 - Current
Bachelor of Psychology And Justice -
Queensland University of Technology
High School Diploma -
Sheldon College
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