SUMMER LINDNER
Glenroy
Summary
Highly motivated and dependable professional with a Certificate III in Allied Health Services (2024), dedicated to delivering exceptional customer service and enhancing client satisfaction. Possesses strong communication skills, attention to detail, and adaptability to thrive in fast-paced environments, ensuring effective collaboration and problem-solving. Proven ability to meet and exceed performance targets through excellent teamwork and a proactive approach. Committed to contributing effectively within a dynamic team by applying healthcare knowledge and interpersonal skills to support organizational goals while upholding the highest standards of service excellence.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
PHARMACY ASSISTANT, CASUAL, LEVEL 2
GOOD PRICE PHARMACY
- 01.2025
- In my previous position, I was entrusted with a range of critical responsibilities that ensured the smooth and efficient operation of the store. I expertly operated cash registers, handling high volumes of transactions with accuracy and speed, while consistently delivering exceptional customer service by warmly greeting and assisting customers, addressing their needs, and resolving any issues related to returns and exchanges in a professional manner.
- I took a proactive approach to inventory management, overseeing stock control processes that included monitoring stock levels, coordinating shelf replenishment, and placing timely orders for new stock to maintain optimal inventory and meet customer demand. My role also involved managing invoicing procedures and performing comprehensive administrative duties, which required meticulous attention to detail and strict adherence to company policies to maintain accurate and up-to-date records.
- Furthermore, I was responsible for the secure and compliant distribution of prescriptions, ensuring confidentiality and accuracy in line with regulatory standards. I conducted thorough end-of-day till reconciliations, accurately counting cash and electronic payments to guarantee financial integrity, and managed banking processes with a focus on security and accountability. This multifaceted role honed my organisational capabilities, enhanced my ability to prioritise tasks under pressure, and strengthened my commitment to delivering a high standard of operational excellence in a fast-paced retail environment.
PART TIME
COLES
2023 - 01.2024
- While working at Cole’s, I maintained a clean and organised store environment by regularly cleaning shelves, counters, tables, and floors to ensure an inviting shopping experience. I operated cash registers efficiently, handling cash, credit, and debit transactions with accuracy. I managed returns and exchanges in line with company policies, ensuring customer satisfaction while adhering to procedures.
- I provided knowledgeable assistance by answering customer inquiries about product features, pricing, and availability, and greeted every customer warmly to deliver excellent service. I kept up to date with sales, promotions, return policies, and security practices to support smooth operations. Additionally, I assisted customers directly and supervised self-service checkouts to maintain efficiency.
- I also took on a leadership role by supervising junior staff, ensuring they followed store standards and delivered quality service. Throughout my shifts, I maintained the overall cleanliness of the store, including floors, shelves, and counters, and actively helped customers by escorting them to the appropriate aisles or shelves to assist with their purchasing decisions. On top of these duties, I also filled in the role of doing deliveries, ensuring products were transported and delivered accurately and on time, which added to my organisational and time-management skills in a dynamic retail setting.
Education
No Degree - Health Service Assistant
Wodonga TAFE
12-2024
Higher School - undefined
Xavier Higher School
01.2024
High School - undefined
Albury High School
01.2023
Skills
- Team collaboration
- Professionalism
- Retail Experience
- Attention to detail
- Cash handling
- Multi-tasking
- Administration
- Junior staff supervision
- Delivers great customer service with a smile
- Cleanliness and hygiene
- Store maintenance
- Healthcare Knowledge
- Driver’s License (p2)
- Proactive attitude
- Stocking shelves
- Answering customer questions
- Data entry
- Supply restocking
- POS system operation
- Medication labels
- Accepting payments
- Stocking inventory
- Point-of-sale system
- Processing orders
- Labeling and counting
- Customer service
- Teamwork and collaboration
- Retail management
Accomplishments
- Successfully completed Certificate III in Allied Health Services at Wodonga TAFE, acquiring in-depth knowledge and practical skills in first aid, CPR, food safety, infection control, and adherence to safe work practices, ensuring compliance with health and safety standards.
- Developed strong competencies in working with diverse populations, including mental health awareness, cultural sensitivity, and supporting client movement and mobility to promote holistic patient care.
- Demonstrated ability to apply theoretical knowledge through clinical placements, effectively collaborating within multidisciplinary allied health teams while maintaining ethical standards and prioritizing patient wellbeing.
- Gained valuable experience as a Pharmacy Assistant, responsible for accurate medication dispensing support, inventory control, customer service excellence, and adherence to pharmaceutical regulations.
- Employed as a Retail Worker at Coles, where I honed skills in customer engagement, efficient task execution, teamwork, and maintaining high standards of operational efficiency in a dynamic retail environment.
Certification
Cert III In Allied Health Assistance (successfully completed)
Languages
English
Full Professional
Timeline
PHARMACY ASSISTANT, CASUAL, LEVEL 2
GOOD PRICE PHARMACY
- 01.2025
Higher School - undefined
Xavier Higher School
High School - undefined
Albury High School
PART TIME
COLES
2023 - 01.2024
No Degree - Health Service Assistant
Wodonga TAFE