Overview
Work History
Skills
Certification
Interests
Personal Information
Timeline
Generic

Summer Lyon-Brown

Margaret River,WA

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cruise Director

True North Adventure Cruises
04.2023 - 02.2025
  • Ensuring the comfort and welfare of all 20 guests and 15 crew
  • Working alongside the Captain to plan and deliver unforgettable cruise itineraries in remote locations
  • Coordinating all daily activities to a precise time frame
  • Responsible for writing the daily schedule, passenger manifests and other documents to a high level of detail
  • Liaising with the Pilot to create complex helicopter flight plans exercising excellent organisational skills
  • Assisting with safe passenger embarkation & disembarkation of the helicopter
  • Leader of the hospitality department (Admin, Bar, Stewards & Chefs)
  • Ongoing support, training and team meetings with the hospitality department ensuring a first-class reputation is upheld
  • Responsible for all medical stocks and Royal Flying Doctor chest custodian
  • Attending to medical needs of guests and crew
  • Responsible for Crowd Control during emergency situations and drills, making sure all guests and crew are accounted for
  • Leading hikes and other outdoor excursions with a keen eye for safety
  • Act as ‘Snorkel Guide’ during blue water charters
  • Promote sales and make bookings for future cruises
  • Deliver nightly speeches outlining the next day’s activities whilst demonstrating sound local knowledge
  • Host/plan onboard events such as themed quiz nights and NYE cocktail parties

Refit & Launch of True North 2

True North Adventure Cruises
11.2022 - 04.2023
  • Vessel collection from Mentawai Islands and 3 week crossing to Fremantle
  • Extensive cleaning to prepare vessel for arrival into Australia and clearing customs & immigration
  • Working alongside Engineer, Interior Designer and owners on the design of the interior including guest & crew cabins, ensuites, lounge, dining, bar and office
  • Responsible for the planning and purchasing of all interior items needed to set up a busy charter vessel of 20 guests and 15 crew
  • Custom mattress & linen orders
  • Training new hospitality staff, weekly planning and rosters
  • Writing official company procedures for the hospitality job roles
  • Researching food, beverage and cleaning suppliers and creating order forms
  • Launch of a ‘new’ vessel and team with the core aim of re-creating the success and culture of the 50m True North

Solo Steward

Marine Agents Australia
05.2022 - 07.2022
  • Preparing vessel for 10 day charters in remote WA
  • Completing laundry and bar orders
  • Maintaining a high level of presentation throughout the vessel including daily cabin & ensuite cleaning
  • Daily laundry
  • Serving a wide range of cocktails and beverages
  • Responsible for breakfast, lunch and dinner service
  • Working alongside the chef and deckhand to create special offboard experience’s

Bar Attendant

True North Adventure Cruises
09.2020 - 04.2022
  • Responsible for running the bar, serving 36 guests and 20 crew
  • Responsible for all bar orders, storage and regular stocktake
  • Writing the wine list and keeping wine knowledge up to date
  • Passionate about cocktails and often creating new recipes
  • Serving coffee, tea and non – alcoholic beverages throughout the day
  • Responsible for daily helicopter operations consisting of safe passenger embarkation & disembarkation, loading equipment and time logs
  • Maintaining presentation and cleanliness of the bar lounge, forward lounge, outdoor bar deck, bow and bridge
  • Assisting stewards with meal service and wine sales
  • Hosting bar activities such as quiz nights, themed ‘party’ nights, beach drinks and cocktail specials
  • Creating a fun & welcoming atmosphere for all guests to enjoy
  • Exceeding bar sales records
  • Experienced with True North’s annual 4-6 week refit

Solo Steward

Marine Agents Australia
07.2020 - 08.2020
  • Prepared the vessel for its first charter as it was a new build
  • Please refer to details listed above for Marine Agents Australia (same duties)

Restaurant Hostess

Voyager Estate Winery
05.2019 - 03.2020
  • Delivering a 4 or 7 course degustation complete with matching wines
  • Creating an interactive dining experience with key focus on the relationship between food and wine
  • Demonstrating extensive product knowledge
  • Maintaining excellent presentation of a fine dining restaurant
  • Working private dinner events for VIP Voyager guests

Senior Cruise Attendant/Cruise Attendant

True North Adventure Cruises
03.2017 - 04.2019
  • Leading the Cruise Attendant team of 4
  • Training new staff, providing clear direction and support
  • Stock control including all linen/ laundry orders and regular stock take
  • Responsible for lunch and dinner service for 36 guests and running of the ‘pass’
  • Daily cabin and en suite cleaning completed with attention to detail
  • Maintaining a high standard of presentation throughout the vessel including dining table set up
  • Assisting the bar making cocktails and serving wine
  • Assisting the galley with food prep and cleanliness
  • Daily laundry using the correct procedures for different materials and stains
  • Correct use of a range of cleaning products and appropriate storage
  • Participating in regular drills with knowledge of all safety aspects of the vessel
  • Assisting guests on offboard activities inc hiking, snorkelling and fishing
  • Experience with True North’s annual 4-6 week refit

Skills

  • Attention to detail
  • Organised
  • Exceptional time management and planning skills
  • Professional with a great work ethic
  • Efficient in high-pressure situations
  • Easy-going personality capable of creating a positive team environment
  • Ability to live and work in a small ship environment

Certification

  • BOSIET with CA-EBS - 2025
  • Coxswain Grade 2 - 2023
  • COST - 2023
  • Provide First Aid - 2023
  • AMSA Medical - 2023
  • LROCP - 2023
  • Approved Bar Manager - 2023
  • Crowd Management -2017
  • PADI Open Water Diver - 2018
  • TAFE - Certificate 3 Hospitality - 2019
  • COVID-19 Hygiene Course - 2020
  • RSA Certificate - 2017
  • TAFE - Certificate 3 Bachelor of Arts - 2013
  • Graduated year 12 with ATAR of 85 - 2013

Interests

  • Fishing, Camping and Diving
  • Cooking
  • Visual arts and all things creative

Personal Information

Date of Birth: 21/12/96

Timeline

Cruise Director

True North Adventure Cruises
04.2023 - 02.2025

Refit & Launch of True North 2

True North Adventure Cruises
11.2022 - 04.2023

Solo Steward

Marine Agents Australia
05.2022 - 07.2022

Bar Attendant

True North Adventure Cruises
09.2020 - 04.2022

Solo Steward

Marine Agents Australia
07.2020 - 08.2020

Restaurant Hostess

Voyager Estate Winery
05.2019 - 03.2020

Senior Cruise Attendant/Cruise Attendant

True North Adventure Cruises
03.2017 - 04.2019
Summer Lyon-Brown