Summer McCormick
Sunshine Coast,QLD
Summary
I have worked for many years on front desk reception/ hospitality roles. I relate extremely well to all ages/ethnicities. I am passionate about providing consistent & exceptional customer service & creating outstanding customer experiences. I am responsible, efficient, reliable, conscientious, courteous, hard working, with good energy, empathy & patience. I will ensure all tasks are achieved in a timely manner & I look forward to belonging in a team environment where we strive together for a productive & enjoyable working day.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Hospitality Worker/Customer Service Representative
The Recruitment Network/Suppremo Hospitality Solutions Ltd
Auckland, NZ
01.2020 - 04.2024
- These were on-call casual jobs working at various events including 800+ seated lunches, private parties, weddings, funerals, concerts, product launches, working on a yacht, rest homes, cafe's, etc. I assisted in various roles including waitress, bar tender, kitchen hand & cafe assistant.
Cafe Assistant
Puhoi Valley Cheese Factory
Puhoi, Auckland
08.2019 - 06.2020
- This was a fun & fast paced job in a very busy cafe. We had an excellent team who worked efficiently & smoothly, to provide outstanding customer service. Running food, making drinks, operating the till, packaging cheese, with general cafe duties & end of day clean up. Due to vaccine requirements this job came to an end, then eventually the Cafe closed. A very sad day for us all, as we were an exceptional team that achieved excellent results while nurturing a happy and enjoyable working environment.
Customer Service Representative
Martins Bay & Orewa Beach Holiday Park
Auckland, Auckland
02.2014 - 08.2016
- Greeting visitors and customers from NZ and around the World in a professional and joyful manner, while providing knowledgeable and helpful assistance. Streamlined front desk operations and enhanced customer satisfaction by collaborating with team members to provide attentive service and promptly addressing any concerns. Handled cash/eftpos transactions & maintained sales & payment records accurately. Kept the reception area clean & tidy for a positive impression.
Education
Northcote College
Northcote11-1980
Skills
- Personable & Approachable
- Conflict Resolution Skills
- Strong Multitasking
- Common Sense
- Self Management
- Resilient
- Keeping a Tidy & Clean Working Environment
- Data Confidentiality
- Till & Cash Handling
Certification
- RSA & RSG Cert - Queensland
Affiliations
- I am a nature & animal lover, I love swimming in the sea, dinner & dancing with my friends, camping under the stars, boarding a plane to a new Country, we only have 1 life & I aspire to enjoy every moment...
Custom
- Referees
- Edwina Vine, Manager @ Martins Bay Holiday Park +649-425-5655
- Janine Riddell, Manager @ Ashton Garage Doors Ltd +6421-127-6691
- Ranald Hendriks, Director @ Starf Ltd +6427-449-5570
Timeline
Hospitality Worker/Customer Service Representative
The Recruitment Network/Suppremo Hospitality Solutions Ltd
01.2020 - 04.2024
Cafe Assistant
Puhoi Valley Cheese Factory
08.2019 - 06.2020
Customer Service Representative
Martins Bay & Orewa Beach Holiday Park
02.2014 - 08.2016
Northcote College
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