Summer Raines
Morayfeild,QLD
Summary
My objective is to draw upon my relevant skills to gain employment and use my past experience to add value to your team. I am always eager to learn new skills and knowledge in all fields. I am coachable, kind, and willing to go above and beyond to accomplish any and all goals set by the company. I am confident that if given the opportunity that can excel in this roll.
Overview
6
6
years of professional experience
Work History
Hospitality
BP- Landsborough
Landsborough, Qld
06.2023 - 07.2024
- Collaborated with other kitchen staff at BP Landborough to ensure smooth functioning of the kitchen during the early morning and day shifts.
- Maintained a consistent schedule of shop operation, working 3-5 days each week.
- Managed stock inventory, analyzing and placing orders as required.
- Ensured that all guests were provided with exceptional service and hospitality.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
Admin/ Receptionist
ywss
Caboolture, Qld
09.2022 - 05.2023
- Utilized strong organizational skills and attention to detail in assisting the company's CEO with various tasks, resulting in improved operational effectiveness
- Collaborated with team members to exceed expectations and showcase exceptional interpersonal abilities.
- Maintained a high level of focus and accuracy during spot audits upon request
- Responsibilities included accurate record keeping and data entry, processing policies and procedures, updating reports and files.
- Reviewed and updated agreements, forms, and office documents. Performed basic office housekeeping duties such as vacuuming, mopping, wiping surfaces, watering plants, washing dishes and emptying bins as required.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Cashier
Iga- Landsborough
Landsborough, Qld
03.2021 - 06.2022
- Handled food and hotbox preparation tasks
- Issued receipts, refunds, credits or change due to customers.
- Took part in regular training sessions related to hospitality services onboard the vessel.
- Provided hospitality services such as food service or beverage distribution.
- Followed company security procedures for handling large sums of money.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Balanced daily transactions on a computerized point-of-sale system.
Hospitality
G house pizzaria- Glasshouse
Glasshouse, Qld
07.2019 - 08.2020
- Executed bulk food preparation for pizza and pasta stations
- Delivered exceptional customer service while handling phone orders, table service, and maintaining cleanliness.
- Ensured that all guests were provided with exceptional service and hospitality.
Cashier
Bucks bakery- landsborough
Landsborough, Qld
03.2018 - 05.2019
- Delivered exceptional customer service at Bucks Bakery Landsborough by efficiently fulfilling customer requests and ensuring their satisfaction.
- Performed food and salad preparation tasks while maintaining adequate stock levels for items such as bread, pies, slices, cakes, and sauce.
- Attained certified barista status while employed
- Efficiently operated coffee machine during rushes and consistently served high-quality barista coffees to ensure customer satisfaction.
- Issued receipts, refunds, credits or change due to customers.
- Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
- Ensured compliance with health codes related to food preparation, storage, handling and sanitation standards.
- Restocked supplies of condiments, beverages and other items as needed.
Education
Beerwah State High School
Skills
- Fast learner
- Flexible
- Working as part of a team
- Organized
- Loves a challenge
- Reliable
- productive
- efficient
Volunteer Experience
- Community hub- Beerwah, As a volunteer I prepared food and hot drinks for the elderly, maintained a clean environment, and socialized with all the members of the hub. This is something I would participate in after schools and/or weekends for 2-3 days a week.
- Other Volunteering- Landsborough, I used to volunteer at the Landsborough markets occasionally and would help with set up and pack down with the community, I also had a side job cleaning houses around the estate I was living in for quite some time. I have a love for kids and continue to babysit for family and extended persons outside of work.
References
- Kylie Mundell-Supervisor Bucks Bakery, 0415 453 312
- Deb- Supervisor IGA Landsborough, 0754 948 449
- Jenny Morris- School Guidance officer, 0754 365 333
- Amelia Hamilton- Plan Management YWSS, 0429 266 974
- Jemma Skye- Kitchen Manager Bp-Landsborough, 0474596467
- Angela Hansen- Personal Reference, 0459 409 690
Timeline
Hospitality
BP- Landsborough
06.2023 - 07.2024
Admin/ Receptionist
ywss
09.2022 - 05.2023
Cashier
Iga- Landsborough
03.2021 - 06.2022
Hospitality
G house pizzaria- Glasshouse
07.2019 - 08.2020
Cashier
Bucks bakery- landsborough
03.2018 - 05.2019
Beerwah State High School
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